Regional Rental Ops Manager - Central

PRIMARY FUNCTION:

The Regional Rental Operations Manager will manage the construction division’s rental operations for an assign region in a manner that promotes superior customer service, maintains efficient operations and maximizes profitability and return on assets.

Central Branches: Raleigh, New Hope, Mebane, Sanford, Capital

ESSENTIAL DUTIES:

Operational Leadership

• Manages rental operations providing superior customer service and a “can do” attitude by maintaining a staff of well trained, highly motivated employees.
• Manages rental inventory in a manner to maximize profitability and market penetration. Maintains proper inventory levels. Works with Rental Operations Manager on rental fleet retirement.
• Establishes and monitors procedures to ensure proper maintenance on rental units and manages costs to remain within acceptable levels.
• Develops and monitors processes to ensure proper billings, documentation and paper flow.
• Maintains adequate reporting system to establish benchmarks and tracks performance of rental fleet, i.e., maintenance costs, utilization and ROA. Manages expenses to achieve financial targets.
• Reviews monthly P&L statements for accuracy and takes appropriate corrective actions to improve operational income/profitability.
• Co-develops the annual Rental Operating Budgets and Business Plans.
• Works with Rental Operations Manager in planning and developing rental equipment processes and support to provide superior customer satisfaction and maximize efficiencies.

Group Leadership

• Provides daily and long-term leadership for the direct report associates to include but not be limited to the following activities:
  • Interviewing and Hiring
  • Coaching
  • Training and Developing
  • Counseling and Disciplining
  • Dismissing

MINIMUM REQUIREMENTS:

Education: A four-year degree, preferably in business or marketing

Work Experience: 5 years minimum experience in operational/service experience, preferably in rental equipment activities with 3 years group leadership.

Physical: The ability to periodically travel, via car and/or airplane and stay overnight.

Other: Must have an intermediate skill level in using PC software, primarily MS Word, Excel and Access; Must have a valid driver’s license with acceptable record; Must have excellent customer relations skills.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.