Redemption Coordinator

Description

Looking for a full-time Redemption Coordinator.  This position is responsible for facilitating the return of repossessed vehicles back to debtors after their financial institution has processed the release of the vehicle. The Redemption Clerk exhibits superior customer service at all times.

JOB RESPONSIBILITIES:

• Be in communication with both the financial institutions and debtors regarding the accounts.

• Required to schedule appointments with debtors.

• Assist debtors through the redemption of their vehicle, making sure proper documentation is signed and the vehicles are invoiced appropriately.

• The position requires both inside office work and work outside on the lot.

• Redemption appointments will involve prepping the vehicle (putting air in the tires, jumping the vehicle to start it if needed, scraping off the stickers/writing, making sure all personal items are placed back into the vehicle, putting the license plate onto the vehicle) and pulling the vehicle out to the debtors.

• Occasionally removing personals from vehicles.

• Performs other duties as necessary.

Requirements

QUALIFICATIONS:

• Ability to work in a fast-paced environment

• Ability to perform clerical and administrative work correctly

• Organized self-starter, highly motivated to achieve

• Proficient in Microsoft

• Strong customer service skills a must

• Ability to solve/resolve issues

• Strong verbal and written communication skills including email

• Must be able to read, write and speak English fluently, bi-lingual a plus

• Education: High School Diploma or equivalent

• Must be at least 21 years of age

 • Valid driver’s license required

Benefits:?

• 401K with Matching

• Medical, Dental, Vision

• Short- and Long-term disability

• Critical Illness

• Paid Holidays

• Paid Time Off

• Life Insurance

• AD&D Insurance

• Parental Leave

Our daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers.

America’s Auction is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.