Regional Director - Massachusetts

Make an Impact

Are you a strategic leader who is passionate about improving the lives of individuals with intellectual and developmental disabilities, mental health challenges, and other complex needs?

As a Regional Director, you will provide operational, clinical, and financial oversight for multiple programs across Massachusetts. You will lead high-performing teams, drive quality outcomes, support organizational growth, and ensure programs consistently deliver exceptional services while living our values every day.

What You'll Do

Leadership & Team Development

Lead and support Program Directors across the region.
Drive organizational strategy and operational initiatives.
Foster a culture of accountability, collaboration, and professional growth.
Provide coaching, mentoring, and values-based leadership.
Partner with Human Resources on recruitment, retention, workforce planning, and leadership development.
Support change management initiatives and champion employee engagement.

Regional Operations Oversight

Provide day-to-day operational oversight for regional programs.
Ensure high-quality service delivery and program performance.
Strengthen relationships with referral sources and community partners.
Support census growth and service expansion opportunities.
Promote organizational culture, diversity, inclusion, and employee engagement initiatives.

✅ Quality & Compliance

Ensure services are person-centered, trauma-informed, and aligned with best practices.
Partner with Clinical and Quality teams to improve outcomes.
Oversee implementation of corrective action plans and quality improvement initiatives.
Ensure compliance with federal, state, payer, accreditation, and organizational requirements.
Monitor program compliance through audits and performance reviews.

Financial & Business Management

Collaborate with program and finance teams to manage budgets and achieve financial goals.
Monitor revenue cycle performance and key operational metrics.
Ensure adherence to fiscal policies and reporting requirements.
Build and maintain strong relationships with funders and government agencies.
Support new program development, business expansion, licensing, and RFP responses.

External Partnerships & Advocacy

Represent the organization with funders, regulatory agencies, and community stakeholders.
Advocate for the individuals and communities we serve.
Develop strategic partnerships that support growth and service excellence.

What We're Looking For

Required Qualifications

✅ Bachelor's Degree in Human Services or a related field
✅ Minimum 6 years of experience supporting individuals with intellectual/developmental disabilities, mental health conditions, substance use disorders, or similar populations
✅ Minimum 3 years of leadership experience managing programs or teams in human services
✅ Strong communication, organizational, and time management skills
✅ Valid driver's license and ability to travel throughout the region
✅ Ability to obtain required background clearances

Preferred Qualifications

⭐ Master's Degree in a Human Services-related field
⭐ Clinical experience in behavioral health, IDD, or related services.

Key Leadership Competencies

Strategic Thinking
Operational Excellence
Team Development & Coaching
Financial Acumen
Quality & Compliance Management
Change Leadership
Relationship Building
Communication & Influence
Diversity, Equity & Inclusion
Problem Solving & Decision Making

Travel & Work Environment

Must be available for frequent travel to all residential locations, meeting locations, and be responsible for on-call duties.
Occasional evening, weekend, and overnight travel requirements.
Combination of office, program, community, and meeting environments.
Must be able to perform routine physical activities including sitting, standing, walking, driving.

Why Join Us?

At our organization, you will have the opportunity to:

✨ Lead meaningful programs that transform lives
✨ Influence strategic growth and innovation
✨ Develop high-performing teams and future leaders
✨ Build strong community partnerships
✨ Drive quality outcomes and operational excellence

Ready to Lead with Purpose?

Join a mission-driven organization where your leadership, expertise, and commitment to excellence will help shape the future of services for individuals with intellectual and developmental disabilities and behavioral health needs.

About Company:

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Learn more about this Employer on their Career Site

REGIONAL DIRECTOR