Loss Prevention Officer I

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main responsibilities:

• Assists personnel in resolving matters in accordance with established Loss Prevention Procedures

We are looking for candidates who possess the following:

• Supervises and monitors access system, intrusion/fire alarms, emergency phones and CCTV system
• Manages all incoming telephone communications from complex 
• Responsible for communicating emergency information to DC Security Operations 
• Maintains an activity log documenting all information relevant to tasks performed
• Reviews all shift paperwork for completeness and accuracy, also responsible for the proper filing of all shift paperwork
• Maintains records, and creates access related to the complex card access system
• Conducts maintenance audits of security equipment i.e., CCTV, alarm systems etc. 
• Assist with Security Investigations and provide detailed information to DC Management regarding card access and CCTV video. 
• Documents all Loss Prevention activities at the gates/lobbies as required by established Loss Prevention procedures
• Completes incident reports to document Security Loss Prevention related issues.  Forwards reports to Security management/Supervision for follow up.
• Responsible for emergency notification to Police and Fire departments, and dispatching security personnel for emergency response.
• Monitors Yard Management System (PINC) making needed adjustments
• Monitors and adjusts all inbound and outbound complex traffic, using Google Documents
• Performs other related duties as assigned
• Answer telephone calls, tactfully handle inquiries and transfer to appropriate party

Skills and Abilities Required:

• Customer Service experience required
• Proficient computer skills including Microsoft Office and Security CCTV System Knowledge required
• Ability to work independently/ability to work through a situation in the absence of the Loss Prevention Supervisor
• Sound judgment in decision making and problem solving.
• Strong conflict resolution skills
• Ability to work effectively with all levels of associates and management
• Strong interpersonal skills
• Ability to lead and influence others
• High degree of initiative; proven team player, excellent customer service skills 
• Excellent written and verbal communication skills
• Must be able to manage confidential information
• Must be able to multitask

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). 
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video:   ACI Values

A copy of the full job description can be made available to you.