Job Description

Monitors and supports highly critical, high-availability health system infrastructure that supports enterprise systems and applications. Collaborate with senior engineering, network and data center operations, project management, and service desk teams to provide operational support for assigned systems within established timelines. This role requires hands-on experience with Google Cloud. Knowledge of cloud security best practices, IAM, encryption, and foundational compliance concepts is highly preferred. The engineer should also demonstrate experience implementing and using monitoring, logging, and alerting tools, and participating in on-call rotation. Primary responsibilities include the operations and management of backend Windows, Citrix, and VMware platforms. The candidate must be able to communicate clearly and collaborate effectively with engineering and application teams to deploy, support, and maintain applications in cloud environments.

Highly PReferred Skills/Experience:

Performs monitoring, patching, backup and restore, and incident and problem management for Citrix and VMware workloads running in on-prem, hybrid, and cloud environments.

Provides strong hands-on administration and support for VMware vSphere/vCenter and Citrix Virtual Apps and Desktops, including provisioning, capacity management, performance tuning, and troubleshooting in enterprise Windows server environments.

Supports Citrix Virtual Apps and Desktops, StoreFront, Citrix ADC/NetScaler, profile management, and application and desktop publishing in multi-site Windows server environments.

Proven knowledge of End User Compute and Microsoft Technologies: Citrix, VMware, Windows Server, Windows Desktop and Active Directory

Practical knowledge of Cloud technologies like GCP

Knowledge of Netscaler GSLB implementation

Demonstratable experience

Job Responsibility

Develops and maintains infrastructure within the area of expertise.
Develops, recommends, implements, and evaluates approved policies and procedures (and updates) relating to the supported infrastructure.
Coordinates and provides technical assistance, and software upgrades for supported infrastructure.
Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

Bachelor's Degree required, or equivalent combination of education and related experience.
1-3 years of relevant experience, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Learn more about this Employer on their Career Site

Infrastructure Services and Management Engineer - Cloud and Windows Operations