Description

Job Summary

At Hyatt Centric Beale Street Memphis, every event tells a story. From executive board meetings overlooking the Mississippi River to unforgettable weddings, VIP receptions, NBA game hospitality, and celebrations inspired by the energy of Beale Street, our Catering Sales Manager transforms opportunities into exceptional experiences.

As the hotel's catering sales leader, you will drive revenue by building relationships throughout Memphis' thriving corporate, entertainment, sports, healthcare, university, and social communities. Working closely with Operations, Culinary, and the Sales team, you'll guide clients from their first conversation through flawless event execution, ensuring every detail reflects the Hyatt brand and the vibrant culture that makes Memphis one of America's most iconic destinations.

This role is ideal for a proactive sales professional who enjoys networking, thrives in a fast-paced environment, has an exceptional eye for detail, and is passionate about creating memorable experiences that generate repeat business and long-term client relationships.

Education & Experience

High School diploma or equivalent required; previous Catering Sales experience preferred.
Demonstrate creativity and knowledge of food and beverage desired.
Must have a valid driver’s license for the applicable state.
Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
Experience with professional selling skills desired: opening, probing, supporting, closing
Must be proficient in general computer knowledge especially Microsoft Office products
Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills

Requirements

Job Duties & Functions

Effectively attain assigned sales and revenue goals, as well as solicitation call goals.
Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Social, Corporate, Business, or SMERF, as applicable by property.
Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups, as applicable by property.
Monitor and evaluate trends within your market segment.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Adheres to Avion Hospitality’s established regulations, company standards, catering/meeting standards and related catering sales metrics.
Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
Ensure that the Daily Event List, Banquet Event Order/Guarantee Sheet and Ten Day Event Schedule are generated on a timely basis and ensure accuracy.
Maintain strong visibility in local community and industry organizations, as applicable.
May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
Attend daily/weekly/monthly meetings and any other functions required by management.
Perform any other duties as requested by the General Manager or Director of Sales.

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