Cashier / Front of House

Position Summary

We are looking for energetic, dependable, and guest-focused team members to join our fast casual restaurant team. As a Front of House Team Member, you are responsible for creating a welcoming atmosphere, delivering excellent customer service, accurately handling transactions, and ensuring every guest has a great experience from start to finish.

This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering hospitality with speed, accuracy, and positive energy.

Key Responsibilities

Guest Experience

• Welcome guests with enthusiasm and professionalism
• Take customer orders accurately and efficiently
• Answer menu questions and provide recommendations
• Resolve guest concerns with a positive attitude
• Create a clean, friendly, and inviting dining environment

Cash Handling & POS

• Operate the point-of-sale (POS) system accurately
• Process cash, credit card, and digital payments
• Maintain an organized and balanced cash drawer
• Handle online, pickup, and delivery orders

Food Service & Operations

• Prepare and deliver to tables - drinks, toppings, and front-line items as needed
• Maintain cleanliness of dining room, beverage station, counters, and restrooms
• Restock supplies and keep front-of-house stations organized
• Follow food safety and sanitation standards at all times
• Assist team members during busy periods to ensure smooth operations

Teamwork & Culture

• Work collaboratively with kitchen and front-line staff
• Communicate clearly and professionally with teammates and leaders
• Arrive on time and ready to contribute each shift
• Maintain a positive attitude and strong work ethic
• Support a team-first environment where every position matters

Qualifications

• Previous restaurant or customer service experience preferred, but not required
• Strong communication and people skills
• Ability to multitask in a fast-paced environment
• Dependable, coachable, and team-oriented
• Comfortable standing for extended periods and lifting up to 25 lbs
• Flexible availability, including nights, weekends, and holidays

What We’re Looking For

• Positive energy and strong hospitality instincts
• Attention to detail and sense of urgency
• Reliability and consistency
• Ability to stay calm under pressure
• Someone who takes pride in serving guests and supporting the team

Benefits

• Competitive pay
• Flexible scheduling
• Growth and leadership opportunities
• Employee meals and discounts
• Team-oriented culture
• Training and development programs
• Paid time off relative to hours worked