Client Financial Specialist

You put the pro in Client Financial Specialist. You've got a passion for clients and the technical training to deliver quality results. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?

This opportunity is full-time during first shift.

Location: Memphis, TN

Nights: Monday - Friday

Hours: 8:00 AM to 5:00PM

Full-time benefits available

In this role, you will:

• Missing information research, recovery and processing.

• Consistently monitor Client Aging categories to initiate appropriate action for stalled billing and payment issues.

• Follow-up on a timely basis to all client requests.

• Ensure proper documentation and materials are accurately completed and processed.

• Perform financial assessments of existing accounts and work with client to resolve delinquent balance issues.

• Work with Sales/CSAs to identify missing information trends and payment delinquency and promote client education and training as needed.

• Comply with all policies and procedures of the company

• Communicate effectively and professionally with internal and external employees, clients and vendors.

All you need, is:

• High School diploma or GED required.

• Associate’s Degree or higher preferred.

• Excellent oral and written communication skills.

• 50 WPM, 12,000 ten key and Microsoft Office utilization required.

• Previous outside service management in the medical field of 2 years preferred but not required.

• Medical Billing and or Medical Billing Office experience required. 

• Bad Debt Medical Collections experience a plus.

We’ll give you:

• Competitive Wages plus shift differential

• Appreciation for your work

• A feeling of satisfaction that you’ve helped people

• Opportunity to grow in your profession

• Free lab services for you and your dependents

• Work-life balance, including Paid Time Off and Paid Holidays

• Competitive benefits including medical, dental, and vision insurance

• Help saving for retirement, with a 401(k) plus a company match

• A sense of belonging – we’re a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards.  Employees are expected only to access PHI when it is required to fulfill job duties.

 American Esoteric Laboratories (AEL) is an Equal Opportunity Employer (EOE).