Benefits:

401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Vision insurance

Administrative Assistant (Customer Service & Office Support)

Paul Davis Restoration – Memphis, TN

Pay: $18–$22/hour + Performance Bonus
Job Type: Full-Time
Schedule: Monday–Friday

This Is Not a Basic Admin Job

At Paul Davis Restoration, we operate in a fast-paced, high-responsibility environment where details matter and customers are often dealing with stressful situations.

We are looking for someone who is organized, reliable, and takes ownership of their work—not someone who needs constant direction.

If you prefer a slow or highly repetitive role, this likely isn’t the right fit.

What You’ll Be Responsible For

Customer Communication

Answer incoming calls and confidently guide customers through next steps
Gather accurate information quickly and route calls appropriately
Maintain a calm, professional tone—even with stressed or frustrated callers

Accounts Receivable Support

Assist with invoicing and maintain organized billing records
Ensure information is accurate and up to date
Support the team in keeping financial documentation clean and complete

Scheduling & Coordination

Help manage calendars and coordinate appointments
Keep schedules organized and proactively resolve conflicts
Ensure nothing “falls through the cracks”

Subcontractor Onboarding

Collect and verify required documentation (W-9s, insurance, agreements)
Maintain organized and complete vendor files
Follow up when documentation is missing or incomplete

Office Operations

Support day-to-day office needs
Communicate clearly with team members and customers
Help maintain a high standard of organization and responsiveness

Compensation & Benefits

$18–$22/hour (based on experience)
Performance-based bonus opportunities
Stable, growing company with long-term opportunity

✅ What You Must Bring

2+ years of administrative or customer service experience (required)
Strong phone presence and clear communication skills
High attention to detail—you catch mistakes others miss
Ability to manage multiple priorities without getting overwhelmed
Strong sense of ownership and follow-through
Proficiency in Microsoft Office (Outlook, Excel, Word)

This Role Is NOT a Fit If You:

Need constant reminders or supervision to complete tasks
Struggle with organization or time management
Avoid difficult conversations or follow-up
Prefer a slow-paced or low-accountability environment

This Role IS a Fit If You:

Take pride in staying organized and on top of everything
Follow through without being asked twice
Communicate clearly and confidently
Enjoy being a key part of a team that depends on you

How to Apply (Important)

To be considered, include a brief note answering:

“What systems or methods do you personally use to stay organized when managing multiple tasks?”

Applications without this will not be considered.

Learn more about this Employer on their Career Site