Billing Manager

About Company:

At Conectiv Supply Chain Solutions (SCS), we specialize in delivering seamless, end-to-end supply chain solutions that propel your business forward. With a strong presence in Guadalajara, Nashville, Memphis, Poland, Australia, Mexicali and Rugby, our global capabilities allow us to execute third-party logistics (3PL) solutions with precision and efficiency. We leverage decades of proven expertise to tailor and scale solutions that meet the unique needs of your business, ensuring streamlined operations and exceptional customer satisfaction. Our journey began in the optical disc manufacturing industry, where we honed our skills in precision manufacturing, packaging, and distribution. As the market evolved, so did we. Today, Conectiv is at the forefront of logistics innovation, offering cutting-edge warehousing and transportation solutions that integrate advanced automation and flexible operations. Our team of skilled experts is dedicated to redefining industry standards and pushing the boundaries of what’s possible in supply chain management. From warehousing and fulfillment to complex project management and returns handling, we can provide comprehensive solutions that drive growth and efficiency for your business.

In addition, SCS has successfully optimized its injection molding business and supply chain services by implementing a clear diversification strategy including establishing Vinyl production manufacturing, packaging and distribution in North America as well as expanding and delivering high-impact commercial print solutions.

Mission: Leveraging on their diverse background and expertise, the Executive Leadership Team leads Conectiv’s ambition through engaging all Conectiv Teams across business units and geographies through a journey of innovation, operational excellence, and inclusion. We are dedicated to seamlessly link our clients with their customers and end consumers through a versatile range of manufacturing, distribution, and logistics solutions.

At Conectiv, we believe our growth and innovation will be enhanced with diversity. Therefore, as we expand our realm of possibilities, we are committed to an equitable and inclusive culture that reflects the dynamic world around us. We are continuing to build and maintain working environments where each employee is comfortable being their authentic self and feels respected for who they are. We know great things happen when teams from different backgrounds, geographies, cultures, and human experiences collaborate as such, we’ve engaged employees globally across various departments and positions in organizational committees aimed at propelling the company forward. Three examples of this are our Women’s Leadership Network, Business Ethics Panel, and Communication and Recognition Strategy committees. Check us out at https://www.conectiv-scs.com/.

Position Summary

The Billing Manager is responsible for leading all billing functions for a fast-paced distribution business owned by a private equity sponsor. This role ensures accurate, timely, and contract-compliant invoicing across high-volume customer transactions while maintaining strong internal controls and supporting cash flow optimization. The Billing Manager partners closely with Operations, Sales, and Accounts Receivable to scale processes, reduce billing friction, and support the company’s growth and margin objectives.

Key Responsibilities

Billing Operations & Accuracy

• Manage end-to-end billing processes for high-volume distribution transactions, including standard, EDI, freight, discounts, rebates, chargebacks, and credits
• Ensure invoices are generated accurately and on time based on customer pricing, terms, and contractual agreements
• Oversee billing for complex scenarios such as split shipments, backorders, returns, and pricing discrepancies
• Ensure consistency between shipping documentation, sales orders, and invoicing

Controls, Compliance & Financial Close

• Maintain strong internal controls over billing processes in alignment with PE-backed governance requirements
• Partner with Accounting to support month-end close, including billing cutoffs, reconciliations, and revenue support
• Ensure compliance with GAAP, audit standards, and internal policies
• Prepare documentation and support internal and external audits

Leadership & Team Management

• Lead, train, and develop the billing team in a high-volume, deadline-driven environment
• Establish clear procedures, performance expectations, and accountability
• Monitor workload distribution and staffing needs as the business scales

Cross-Functional Collaboration

• Partner with Sales to validate pricing, customer contracts, and promotional programs
• Work closely with Accounts Receivable to resolve billing disputes, deductions, shortages, and chargebacks
• Collaborate with Operations and Logistics to ensure alignment between shipments and invoicing

Process Improvement & Systems

• Identify opportunities to automate and streamline billing processes to support scalability and efficiency
• Own billing system configuration and data integrity within ERP and related systems
• Support system enhancements, upgrades, and integrations, including EDI customers
• Develop reporting and dashboards to track billing performance and risk areas

Key Performance Indicators (KPIs)

• Invoice accuracy rate
• Billing cycle time / order-to-invoice timing
• Billing-related deductions, chargebacks, and credits
• Impact on Days Sales Outstanding (DSO)
• Audit findings related to billing

Qualifications Required

• Bachelor’s degree in Accounting, Finance, Business, or related field
• 5+ years of billing experience in a distribution or wholesale environment
• 2+ years of people management or team leadership experience
• Strong understanding of order-to-cash processes
• Experience with ERP systems (NetSuite, SAP, Oracle, or similar)
• Advanced Excel skills

Preferred

• Experience in a private equity–owned or highly controlled environment
• Exposure to EDI billing and large customer programs
• Experience supporting audits and complex revenue scenarios

Skills & Competencies

• Exceptional attention to detail and data accuracy
• Strong process orientation and internal control mindset
• Ability to manage competing priorities in a high-volume environment
• Strong communication and cross-functional leadership skills
• Mindset focused on continuous improvement and scalability

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Applicants are considered for employment without regard to race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state or local law. All your information will be kept confidential according to EEO guidelines.