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Dispatcher

IMC Companies LLC
Posted 18 days ago, valid for 10 days
Location

Memphis, TN, US

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The position is for a Division 8 Operations role with a work schedule of Monday to Friday from 6 am to 4 pm.
  • Candidates should have at least 2 years of experience in a similar operations role and a salary range of $50,000 to $60,000 per year.
  • Responsibilities include coordinating trucks and drivers, ensuring compliance with DOT regulations, and maintaining communication with customers and team members.
  • The role requires strong organizational, time management, and data entry skills, as well as proficiency in Microsoft Excel and Suite.
  • Benefits include medical, dental, and vision insurance, 401k, paid time off, and opportunities for advancement.

Work Schedule Comments Monday-Friday 6am-4pm, Division 8 Operations

Position Overview: Responsible for the daily items listed below with regard to coordinating trucks and drivers for optimal planning; Communicating with C/S, Safety/Compliance.

Operations Functions:

  • Responsible for the divisional drivers as directed by the Operations Manager
  • Assist in planning drivers for continuous execution of moves without delays in assignments
  • Assist in planning drivers for successful starts for the next day
  • Assist drivers with any issues in relation to pickup number, seal issues, DOT compliance, customer issues
  • Employee is responsible for the tracking/tracing, rail billing, as well as the timely communication to customers and dispatch team members
  • Last free day management
  • Requesting empty returns and reservations timely to avoid additional delays or cost exposure
  • Street turning equipment to minimize additional drays and maximize opportunities with available equipment
  • Empty Per Diem management
  • Perform all necessary review of inventory on yard, loads or empties, to plan for delivery or termination of equipment
  • Pulling driver pay for review directly with drivers for a clear understanding of productivity/improvement where necessarU
  • Review weekly company payroll reporting with Ops Manager to address any low performers
  • Assist in creating a culture of trust and cooperation with the Owner OP / Company Drivers to ensure their success and the success of the company
  • Any issues related to dispatch must be communicated timely to the Operations Manager
  • Any delays related to on-time delivery must be communicated timely to the customer service representative
  • Training drivers on tablet/mobile apps for better understanding of job requirements as well as to increase driver productivity

Safety/Compliance Functions:

  • Work with drivers to ensure they are following DOT regulations
  • Cohesive effort to ensure all drivers are notified of upcoming expirations and safety training

Additional Functions:

  • Communicate with other divisional teams to find opportunities to utilize all equipment for reloading opportunities
  • Communicate daily with divisional team members on all objectives for operations to be successful
  • Assist to improve overall driver retention
  • Other duties as assigned

Skills/Knowledge Required

  • DOT Regulations, hazardous materials
  • Maintain confidentiality of driver pay information, customer accounts and dispatch activities 
  • Data entry, communication, and organizational skills
  • Time management skills, ability to multi-task
  • Experience with Excel, Microsoft Suite
  • Computer literate

Benefits:

  • Opportunities for advancement and career growth
  • Medical, Dental, and Vision Insurance, 401k, etc
  • Paid Time Off, Holidays



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