HR Operations Strategist

Position Summary

The HR Operations Strategist is a strategic and data-driven role responsible for the design and execution of the employee experience. This role focuses on building a high-performance culture by leveraging employee feedback, analyzing workforce metrics, and overhauling key lifecycle processes. The ideal candidate is someone who can move seamlessly from deep data analysis to high-level strategic planning with executive leadership.

Essential Job Functions

Engagement & Retention Strategy

• Research and implement best-in-practice approaches for semi-annual surveys. Manage the full cycle of survey administration.

• Analyze survey results to identify trends and insights. Prepare and present comprehensive reports to VPs and Executive leadership.

• Partner with VPs to develop, communicate, and track the progress of action plans based on survey outcomes.

• Lead the implementation of pulse checks via Bonusly; design and execute internal campaigns to drive high participation and utilization.

• Create and launch a formal stay interview program to proactively address employee needs and retention.

HR Analytics & Reporting

Build and maintain executive-facing dashboards in ADP to track key performance indicators including:

• Turnover rates (voluntary vs. involuntary)

• Workforce diversity and inclusion metrics

• Internal mobility and promotion trends

• Quality of hire and time-to-productivity

Employee Lifecycle Optimization

• Audit and reimagine the current onboarding strategy to ensure a culture-first introduction for all new hires.

• Overhaul the exit interview template and process to capture actionable data that informs retention strategies.

Requirements & Qualifications

The ideal candidate will demonstrate a high degree of discretion, detail orientation, and the ability to balance multiple projects at once.

• Education - Bachelor’s degree in Human Resources, Business Administration, or related field is required. A Master’s degree is preferred. 
• Experience - Relevant experience in Organizational Development, PeopleOps, or Employee Engagement.
• Technical Proficiency - Experience with ADP (reporting/dashboards), Bonusly, and survey platforms (ADP or Survey Monkey).
• Analytical Skills - Proven ability to translate complex data sets into a compelling narrative for executive audiences.
• Communication - Superior written and verbal communication skills with an ability to influence leadership and lead change management.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.