IT Inventory Assistant

SALARY RANGE: $43,888.00 - $63,648.00

Works under the direction of Service Delivery Manager to assist the City of Memphis with managing inventory by stocking and cataloging IT assets. Ensures accurate tracking of incoming and outgoing products following established policies and procedures. Receives delivered assets and compares against packing lists. Records assets in ServiceNow IT service management (ITSM) platform and places in secured location in accordance with standard operating procedures. Checks for proper storage, labeling, tracking, and reporting of inventory. Supports teams in providing a high level of service to customers. Reviews recorded daily deliveries and shipments to reconcile inventory. Documents internal processes and procedures related to duties and responsibilities. Unpacks, tags, and stocks equipment. Locates and pulls equipment and/or stock items. Assists with the auditing and maintenance of inventory controls to track and account for the lifecycle of assets. Disposes of assets and packing materials to maintain a clean work environment. Maintains inventory, audit, storage, delivery, and transfer records.