Overview

Job Summary

Provides supervision for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations; provides project oversight as assigned.

Job Responsibilities

Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations.

Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.

Maintains clinic cash controls on day-to-day basis.

Works with BOC to update provider schedules and make necessary changes.

Fills in, when necessary, for the purpose of business continuity.

Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies.

Manages inventory of office supplies, including ordering and inventory maintenance.

Maintains confidentiality and expectation of confidentiality among the clerical staff.

Works closely with providers, providing updates when necessary.

Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care.

Works closely with billing and coding services in order to promote efficient revenue cycle services.

Supports clinic operations leader and clinic administration in ongoing initiatives as needed.

Specifications

Experience

Description

Minimum Required: 5 years clerical experience in medical office

Preferred/Desired:

Education

Description

Minimum Required: High School diploma or equivalent

Preferred/Desired:

Training

Description

Minimum Required: Familiarity with medical coding and medical office operations

Preferred/Desired

Special Skills

Description

Minimum Required:

Preferred/Desired:

Licensure

Description

Minimum Required:

Preferred/Desired: Eligibility to sit for AAPC/CPC examination

Office Supervisor- GI Specialists