Transport Coordinator

DUTIES AND RESPONSIBILITIES:  This job description is not intended, nor should it be construed, to be an all-inclusive list of responsibilities, duties, skills or working conditions associated with the job.  It is intended to be a general description of the essential duties and requirements common to positions of this type and may be subject to change.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Billing resource to Operations Management and Business Development.
2. Maintain and ensure that all appropriate documentation needed for billing is documented in CAD prior to dispatch.
3. Schedule transport in CAD.
4. Obtain payment or a formal guarantee of payment prior to transport for all transports deemed not medically necessary as defined by the Centers for Medicare & Medicaid Services (CMS), Ambulance Policy Manual – Chapter 10.
5. Actively pursue and obtain co-payments and deductibles prior to transport for all non-emergency transports.
6. Provide price quotes for all private pay transports, local and long distance and obtain payment prior to transport.
7. Create and maintain a strong team environment through communication, motivation, and consistency.
8. Continuously cross-train in other function areas.
9. Other responsibilities, as assigned.

QUALIFICATIONS:

1. High School Diploma or GED.  
2. Basic computer skills.
3. Familiarity with the Centers for Medicare & Medicaid Services regulations (ambulance).
4. Must be able to type 40-50 wpm.

INTERPERSONAL REQUIREMENTS:

1. Maintain social, ethical and organizational norms.
2. Maintain good personal motivation; develop a sense of ownership of job tasks and results.
3. Must have a sense of urgency for all work performed.
4. Ability to work under the pressure of meeting strict deadlines.
5. Excellent interpersonal and communication skills.

TRAINING REQUIREMENTS:

1. Orientation to job requirements

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.