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Job Summary
Analyze, plan, design, maintain, and provide ongoing optimization and support of Baptist OneCare (Epic). Perform workflow assessments, capture business needs and analyze internal business system to determine functional requirements for optimal utilization. Possess clinical, financial, technical or application knowledge and experience. Perform system builds, upgrades, and system enhancements as needed. Support application through all phases of implementation, optimization, and maintenance. Work with cross-functional team and end users to achieve application integration to meet clinical and/or business needs. Exercise discretion and judgment in the performance of original, creative, intellectual work. Incumbent is subject to callback, and on-call as required. Perform other duties as assigned.
Responsibilities
- Facilitates implementation of Baptist OneCare and associated projects to meet organizational objectives and strategies.
- Analyzes problems, recommends improvement and develops appropriate action plans utilizing Baptist Management System Tools to promote transformation and ensure successful implementation.
- Completes testing of software applications using established standards and protocols.
- Provides ongoing support of Epic and other applications under area of responsibility.
- Completes assigned goals.
Specifications
Experience
Minimum Required
- Proven combination of experience that demonstrates knowledge of healthcare issues, systems issues, software design and integration. Minimum of five years of relevant experience or combination of experience and education.
Preferred/Desired
- Experience in project management and/or system implementations.
Education
Minimum Required
- Education from an accredited institution or experience as listed. Education of certificate program or two year college degree; Completion of Epic certification within 90 days of completing training.
Preferred/Desired
- Bachelor's degree.
Training
Minimum Required
Preferred/Desired
- Project management or Information Technology training.
Special Skills
Minimum Required
- Proficiency in communicating and performing the techniques of information systems assessment and implementation. Proficiency in communicating and performing Information Technology assessments.
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
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