Delivery Service Manager

Ajax Distributing Company

Posted 3 months ago, valid for 16 days

Memphis, TN 37544, US

Competitive

Full Time

Health Insurance

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Sonic Summary

The job involves developing and managing processes for recruiting, training, coaching, and retaining drivers and support staff to ensure efficient workflow.
Candidates are expected to have at least 5 years of management experience in a food or beverage distribution or logistics environment.
The position offers a salary that includes benefits such as 401K, health insurance, and a company vehicle.
Responsibilities include mediating customer concerns, controlling expenses, and implementing safety programs, as well as conducting routine audits and evaluations of delivery staff.
A valid Class A Commercial Driver’s License is required, along with knowledge of DOT compliance and OSHA safety regulations.

Develop and manage processes designed to Recruit, Train, Coach, and Retain driver and support staff ensuring adequate workflow and synergies
Develop and refine an exceptional experience for customers taking delivery
Proactively mediate and resolve any customer concerns or escalations
Help control expenses, including staffing, supplies, and services
Develop and implement safety programs focused on both driving, lifting, and handling
Conduct routine audits of delivery staff to ensure minimum service standards are being met
Evaluate and document work performance of assigned personnel and conduct routinely.
Meet routinely with delivery personnel to communicate issues, new processes, and concern
Work with Warehouse Operations manager to routinely improve product flow from warehouse floor to delivery units
Continually review and amend delivery staff job description as deemed necessary
Enforce disciplinary measures as necessary and provide assistance to HR in maintaining all discipline files on delivery personnel as needed.

At least 5 years management experience in a food or beverage distribution/logistics environment.
Working knowledge of current DOT Compliance and a basic understanding of OSHA safety regulations
Hold a valid Class A Commercial Driver’s License

401K

Health Insurance Benefits

Company Vehicle

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