Rental Projects Coordinator

Job Title:

Rental Project Coordinator

FLSA Status:

Non-Exempt

Department:

Operations

Reports To:

Regional RPC Supervisor

Location:

Menifee, CA

Job Summary:

The Rental Project Coordinator (RPC) plays a critical role in ensuring accurate, timely, and efficient coordination of all rental activities for the branch. This position supports Sales, Operations, customers, vendors, and drivers by managing the full lifecycle of rental orders from quote support through on-rent, off-rent, and invoicing accuracy. The RPC ensures internal systems remain updated, customer communication is timely and professional, and deliveries and pickups are executed efficiently and accurately.

Benefits & Perks of being a Pacific Mobile Employee:

• 7.5 Paid Holidays plus 2 additional Floating Holidays
• Competitive Paid Time Off (PTO) Program
• Medical, Dental, and Vision coverage options
• 8 hours of Volunteer Time per year
• 401(K) Retirement Benefits with Company Match
• Exercise Subsidy Plan, equal to $25 per month
• Quarterly Wellness Incentives
• Safety and Values Recognition Programs
• Years of Service Recognition
• Employee Development & Training
• Drug-Free, Safety-Focused Environment

Pay rate: $26 - $29 an hour DOE

Essential Functions:

• Coordinate and schedule deliveries, pickups, relocations, and service-related transportation activities while maintaining communication with customers, drivers, vendors, Sales, and branch personnel.
• Generate and maintain accurate operational documentation, including delivery and move paperwork, Rental Orders (ROs), LUCI forms, change orders, vendor invoices, and customer records within company systems.
• Ensure accurate processing and tracking of on-rent/off-rent activity, returns, billing information, and workflow statuses, including Prep to Ship (P2S) requirements.
• Provide operational and administrative support to the Sales team by generating rental quotes, supporting customer inquiries, and coordinating rental activities throughout the project lifecycle.
• Serve as a primary point of contact for customers regarding scheduling, delivery expectations, rental updates, and operational support needs.
• Generate and manage purchase orders, review operational expenses and billing accuracy, and partner with Accounting to resolve invoice discrepancies, collections, and related financial issues.
• Participate in branch operational meetings, provide KPI and scheduling updates, and support branch leadership with forecasting, compliance, and cross-functional operational processes.
• Support overall branch operations by assisting with process improvements, workflow coordination, and additional operational or administrative projects as assigned.

Non-Essential Functions:

• Provide operational support during periods of high business volume or staffing shortages.
• Assist with process improvement initiatives and workflow standardization efforts.
• Support training and onboarding activities for new team members as needed.

 Required Qualifications:

• Education: High school diploma or equivalent required.
• Experience: Minimum 2 years of experience in project coordination, dispatching or a related support role, preferably within construction, equipment rental or logistics.
• Certifications/Licenses: Valid driver’s license required. 
• Skills: Demonstrate organizational, multitasking, customer service, and problem-solving skills with the ability to communicate professionally across departments and with customers while managing multiple priorities accurately and independently in a fast-paced environment.

Preferred Qualifications:

• Experience with modular construction projects.
• Experience with billing systems, purchase order processing, or operational reporting. •    Familiarity with Microsoft D365

Working Conditions / Physical Requirements:

• Primarily office-based work environment with extended periods of sitting and computer use.
• May occasionally lift light office supplies or materials.
• Ability to work in a fast-paced operational environment with frequent interruptions and changing priorities.

Tools / Technology Used:

• Microsoft Office Suite (Word, Excel, Outlook)
• Microsoft D365 (Customer Engagement and Finance & Operations)
• Standard office equipment (e.g., phone, printer, scanner)

Supervisory Responsibilities:

No

EEO Statement:

Pacific Mobile Structures, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, disability, veteran status, or any other characteristics protected by applicable law.

Other Duties Disclaimer:

This job description may not contain a comprehensive listing of activities, duties, or responsibilities required. Duties may change at any time with or without notice.