Testing Center/Navigate Coordinator

Concordia is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world.

Position Summary

The Testing Center/Navigate Coordinator assists with the facilitation of programs and services offered by the Academic Resource Center & Accessibility Services. The coordinator is responsible for three major endeavors: 1) Coordinating and supervising the services provided by the Testing Center, 2) providing assistive technology support to students and 3) serving as the campus EAB Navigate administrator. This is a 12-month, full-time position, 7:30AM – 4:00PM M-F, reporting to the Director of Academic Resources & Accessibility Services and is located on the Mequon Campus.

Job Duties and Responsibilities

• Manage all aspects of the Testing Center including scheduling, and proctoring exams for students requiring specific academic accommodations including the CLEP and DSST.
• Manage alternative format textbook requests.
• Manage assistive technology for the department. Train, hire, and supervise proctors for exams on the Mequon campus
• Coordinate Testing Center space usages for other departments requiring testing services.
• Use Accessible Information Management System (AIM) to manage testing accommodations.
• Serve as the campus administrator for EAB Navigate, overseeing day-to-day platform management, user access, configurations, and system functionality.
• Maintain accurate documentation of Navigate processes, procedures, user expectations, and system changes.
• Provide training, support, and ongoing guidance to faculty, staff, advisors, and other users to ensure effective and consistent use of Navigate.
• Help market the Academic Resource Center and its services to all CUW faculty, staff, and students and build positive relationships.
• Provide support for accessibility services and assist the Director of the Academic Resource Center & Accessibility Services as needed.
• Work closely with faculty and students to provide testing that maintains student testing accommodations and the academic integrity of the test for online testing formats.
• Other duties as assigned

Education and Experience

• An associate's degree is required, bachelor's degree preferred in a relevant field
• Experience working in higher education is desirable

Physical Demands/Equipment

Knowledge, Skills, and Abilities

• Positive and helpful disposition with the ability to take initiative and solve problems.
• Experience working with students with disabilities is preferred.
• Able to learn about Americans with Disability Act Amendment Act (ADAAA) and
• Section 504 of the Rehabilitation Act as they apply to post-secondary institutions.
• Excellent communication skills (written and oral, in-person, and over the phone).
• Able to work independently and as part of a team.
• Knowledge and skill in the use of computers and software in the academic setting.
• Ability to learn about adaptive technology and software programs used by the department.
• Available for occasional ZOOM meetings in the evening.
• An understanding of and commitment to CUW mission and ministry.
• Supportive of the mission and values of Concordia University Wisconsin/Ann Arbor and the Lutheran Church Missouri Synod (LCMS)

Compensation and Benefits

This is a full-time, exempt (salary) staff position. The starting wage may be determined upon education and/or experience. Concordia University benefit options include, but are not limited to the following:

• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
• Disability and Survivor Plan
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Basic Life and Supplemental Life Insurance
• Accidental Death and Dismemberment Coverage
• Critical Illness and Accident Insurance
• Tuition waiver benefits (available for employees and their qualified dependents)

Compensation and Benefit Details

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 72 undergraduate majors, over 35 master's degree programs, and 5 doctoral programs. There are also a variety of accelerated evening and e-learning programs.