Where You’ll Work

Founded in 1873, Dignity Health - Mercy Medical Center is a 186-bed, acute care, nonprofit hospital located in Merced, California. Serving over 150,000 patients annually, the hospital offers a full complement of services including a Level II NICU, heart care, the Mercy Cancer Center, and a family birth center. Additionally, Merced Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and is a Joint Commission-certified Primary Stroke Center.

One Community. One Mission. One California

Job Summary and Responsibilities

As our Community Health Worker, you will serve as a vital link between underserved communities and essential community resources. You will be instrumental in reducing health disparities by helping clients navigate and access critical health, social, educational, and employment services through a home-visiting model. Every day you will proactively engage with clients through home visits, meticulously assessing their needs and identifying specific Pathways to care and support. You will connect clients to identified community resources, provide guidance on accessing medical, behavioral health, and social services, and offer practical assistance to overcome logistical obstacles. To be successful in this role, you will possess a profound understanding of the cultural and geographical nuances of underserved communities. A strong ability to problem-solve, coupled with empathy and resilience, is essential for effectively removing barriers to care and empowering clients.

Job Requirements

Required

High School Graduate General Studies, or
High School GED General Studies
A minimum of one year experience in a healthcare setting working with patients, healthcare services, medical groups and payors
A minimum of 1 year experience incommunity outreach, advocacy work within the healthcare/community
Completion of Community Health Worker certification program at Charles Drew University, within 12 months from hire

Preferred

Associates Other in a healthcare related field, upon hire
Driver's License: CA, upon hire
Bilingual Spanish speaker and ability to read and write Spanish
Demonstrate ability to navigate the internet and Windows based software applications
Ability to use Google Workspace
Able to provide culturally appropriate service
Ability to build effective relationships with patients, staff, community agencies and community members
Knowledge of healthcare payors, medical groups and services
Understanding of medical terminology
Good written and verbal communication skills

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