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Assistant Site Manager

Take 5 Car Wash
Posted 3 months ago, valid for a day
Location

Meridian, MS 39302, US

Salary

Competitive

Contract type

Full Time

By applying, a Take 5 Car Wash account will be created for you. Take 5 Car Wash's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • The position involves assisting in onboarding new team members and providing ongoing support to enhance team performance.
  • A key focus is on delivering exceptional customer experiences by greeting customers warmly and addressing their concerns promptly.
  • The role also includes monitoring equipment functionality, ensuring safety protocols are followed, and maintaining inventory levels.
  • Sales support is essential, with responsibilities including promoting memberships and tracking sales activity to boost revenue.
  • Candidates should have at least 2 years of experience, with a salary range of $40,000 to $50,000 per year.
Key Responsibilities: Team Development & Support Assist in onboarding new team members, ensuring they understand company values, site procedures, and role expectations. Provide guidance and support to team members as needed to help them improve and succeed. Support scheduling and shift management to ensure adequate staffing and fair team workload. Promote a positive team culture by recognizing achievements, encouraging collaboration, and addressing conflicts promptly. Help identify training needs and coordinate development opportunities to enhance team capabilities and engagement. Customer Experience Greet customers warmly and ensure they feel welcomed and valued at every visit. Answer customer questions about services, membership options, and promotions clearly and courteously. Address and resolve customer concerns or issues promptly, escalating to the Site Leader when necessary. Promote unlimited wash memberships and other services to enhance customer engagement and retention. Monitor the site for opportunities to improve customer experience, providing feedback or suggestions to the Site Leader. Operational Excellence Check equipment daily to ensure proper functionality and report any issues to the Site Leader. Support site safety by following protocols and helping team members maintain safe work practices. Assist with routine cleaning and maintenance to uphold quality standard. Monitor inventory levels of supplies and communicate needs to the Site Leader for restocking. Help identify operational challenges and suggest improvements to keep daily operations running smoothly. Sales Support Promote unlimited wash memberships and other services to customers during their visit. Assist in upselling additional services or products to help achieve site sales goals. Support the implementation of site promotions and marketing initiatives. Track sales activity and provide feedback to the Site Leader on opportunities to increase revenue. Problem-Solving and Decision Making Respond to customer concerns and questions, escalating to the Site Leader when necessary. Identify operational issues as they arise and suggest practical solutions to maintain smooth site operations. Make quick, informed decisions to keep daily operations on track and minimize disruptions. Collaborate with team members to address challenges and improve overall site performance. #LI-DNI

If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.




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By applying, a Take 5 Car Wash account will be created for you. Take 5 Car Wash's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.