Rehab Coordinator

1303 S Silverstone Way, Meridian, ID 83642

Full-time

Job Description

Norco is currently seeking an individual to fill our Rehab Coordinator position. The Rehab Coordinator is responsible for coordination of all Rehab team equipment set-ups and staff scheduling as directed. The Rehab Coordinator acts as a liaison between Norco ATPs, Rehab Specialist and Technicians, and their customers and referral sources to trouble shoot questions and problems and assure excellent communication is maintained. Other responsibilities include, but are not limited to:

Coordinate team schedules and patient set-ups, answer and route rehab staff/patient communications

Schedule rehab staff to optimize workflows

Work with patients, physicians, therapists and referral sources to optimize the equipment needs for customers

Understand payer requirements for equipment and be able to clearly communicate them to customers

Perform insurance verification and obtain necessary documentation for equipment coverage

Stay well informed of industry updates and Medicare changes, particularly those related to rehab

Assist with rehab sales support and in-services within a defined region, as necessary

Assist customer service staff to coordinate rehab related discharges

Perform other tasks as assigned or necessary

Qualifications

High School graduate or equivalent. Previous home care experience preferred

Ability to work with a diverse group of people in a caring, personable manner

Excellent verbal and written communications skills, including phone demeanor

Excellent office skills (Microsoft Office)

Ability to learn new equipment and technologies quickly

Excellent problem solving skills

Ability to perform multiple tasks

Ability to sit for extended periods of time

Ability to perform basic mathematics calculations

Additional Information

Norco offers a competitive compensation/benefit package, including:

Employee Stock Ownership Plan (ESOP)

Health, Vision and Dental Insurance

Health Savings Account (HSA)

Medical and Dependent Care Flex Accounts (FSA)

Life Insurance provided at no cost to employee by Norco

Supplemental Accident, Disease, and Life Insurance options

Employee Tuition Reimbursement

401(k) with Employer Matching

Employee Discount on products sold by Norco

Company Description

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Norco, Inc is an Equal Opportunity/Affirmative Action Employer
Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Norco, Inc is a Drug-Free workplace.

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