Applications Engineer II

Position:

Job Description:

What You'll Be Doing:

• Working in production support and associated tasks like monitoring of the individual queues, ticket updates as per SLA, working with stakeholders to take the tickets forward and provide effective resolution

• Analyze, debug and troubleshoot software programs and applications. Perform fixes for software errors in a timely and accurate fashion, and participate in software upgrades, revisions, and patches

• Maintaining and providing production support for the existing systems as needed

• Engaging with various stakeholders to provide updates for tickets

• Guide developers on issues related to the design, development, and deployment of mission-critical information and software systems; review work of development teams

• Building and maintaining a document repository with global partners

• Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary

• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and able to work independently or as part of a team

• Provide on-call production support

What We're Looking For:

Mandatory Requirements:

• 1-2 FTZ Implementations

• 1-2 years of Warehouse Experience

• Transportation Management (TMS) Experience

Additional Requirements:

• 5–7 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent work experience.

• Experience debugging Oracle PL/SQL and writing advanced level queries, specifically in Oracle PL/SQL

• Knowledge in Kotlin or Java is a plus

• Work in a fast-paced environment coordinating with internal customers to help support and enhance business systems

• Contributes to process improvements

• Demonstrated ability to work in a team environment including the ability to work collaboratively with business users

• Ability to solve complex problems; takes a new perspective using existing solutions

• Works independently; receives minimal guidance

• Typically resolves complex problems or problems where precedent may not exists

• Works independently

Work Arrangement:

Fully In Office: Monday-Friday 

Location:

Time Type:

Job Category:

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.