Regulatory Administrator

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Key Responsibilities

• Advise prospective and current M-1 international students and airline partners regarding admissions, course registration, immigration requirements, employment eligibility, and cultural adjustment resources such as obtaining a driver's license and opening bank accounts.
• Support student onboarding and integration by presenting information during orientation sessions and providing ongoing guidance on maintaining M-1 student status.
• Collaborate with internal departments to support enrollment objectives and promote student success.
• Manage student immigration records, including data entry, Form I-20 issuance, and maintenance of student information within SEVIS.
• Ensure compliance with SEVIS reporting requirements, including registration, no-show reporting, program changes, and program completion reporting.
• Review, maintain, and audit student records to ensure compliance with federal regulations and organizational recordkeeping standards.
• Ensure the accuracy of immigration documentation and student immigration records.
• Develop, coordinate, and support programs, workshops, and resources that enhance the experience and success of international students.
• Serve as the primary TSA liaison and subject matter resource regarding TSA policies, requirements, and compliance activities.
• Process TSA training requests for single-engine and multi-engine training programs, ensuring compliance with Homeland Security regulations, administrative fee requirements, documentation, photo submissions, and training completion tracking.
• Maintain TSA-related records, training center information, instructional materials, and required regulatory documentation within internal systems.
• Prepare for and support TSA audits and regulatory reviews.
• Respond to inquiries regarding visa issuance, Form I-20 documentation, immigration requirements, student status, and regulatory processes from students, clients, airline partners, and internal stakeholders.
• Perform general administrative and office support duties, including telephone coverage, document processing, and other responsibilities as assigned.

Minimum Qualifications

• Experience in customer service, student services, regulatory administration, immigration services, compliance support, or a related field.
• Proficiency with Microsoft Office applications, including Excel.
• Ability to create and utilize formulas in Microsoft Excel.
• Strong written and verbal communication skills.
• Strong organizational, prioritization, and time-management skills.
• Ability to manage multiple tasks simultaneously while meeting deadlines.
• High degree of accuracy and attention to detail.
• Ability to handle sensitive and confidential information.
• Ability to collaborate effectively with internal and external stakeholders.

Preferred Qualifications

• Experience working with SEVIS, M-1 visa programs, international student services, or immigration-related processes.
• Experience supporting compliance with DHS, TSA, SEVP, or other regulatory requirements.
• Experience in aviation training, flight training, higher education, or another regulated environment.
• Experience delivering orientations, workshops, or student support programs.
• Experience supporting TSA audits, compliance reviews, or regulatory reporting activities.

Physical Requirements

• Occasionally ascend or descend ladders, stairs, scaffolding, ramps, or similar structures.
• Occasionally work within confined spaces.
• Frequently remain in a stationary position while sitting or standing.
• Occasionally move throughout the work environment to accomplish tasks.
• Occasionally move or transport items weighing up to 20 pounds.
• Frequently perform repetitive hand, wrist, and finger movements while using office equipment.