HOUSEKEEPING GUEST ROOM ATTENDANT - CB & VR

STARTING RATE:  $12.50

MINIMUM AGE REQUIREMENT:  16 years old

LICENSE/CERTIFICATION:   N/A

JOB SUMMARY:

Clean assigned number of guest rooms to established standard for all Mesquite Gaming properties.  Responsible for reporting any maintenance deficiencies.  Ensure the confidentiality and security of all guest rooms.  Understand and comply with all department policies and procedures and OSHA regulations.  This is a labor position.

JOB QUALIFICATIONS:

Quality control, customer relations and ability to follow procedures required.  Ability to understand and follow verbal directions required.  Must be able to work any shift, weekends and holidays.

ESSENTIAL JOB FUNCTIONS:

1. Clean guest rooms to established standard.

1. Report maintenance issues to maintain room in good order.

1. Use correct cleaning chemicals supplies, amenities and linens.

1. Maintain department equipment.

1. Insure lost and found is turned in to be returned to guest.

1. Other job related duties as assigned and instructed by management.

CUSTOMER SERVICE EXPECTATIONS:

• Give accurate directions, guiding the guest if needed.

• Have a pleasant attitude with the guest.

• Tell the guest to “have fun” and “come again”.

• Tell about the properties and amenities to encourage the guest to have fun.

PHYSICAL DEMANDS:

The work requires extensive and repetitious physical exertion, bending or kneeling repeatedly, lifting, pulling and pushing moderately heavy objects.

WORK ENVIRONMENT:

The work environment involves everyday risks and discomforts typical of smoke filled environments and pet accommodated environments.  Work takes place indoors and outdoors, regardless of weather, and in extreme weather conditions when outdoors, e.g., heat in the summer.  Use of safe work practices required.