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Your job is more than a job.
š Be the Guide Patients Can Count On
Healthcare can feel overwhelmingābut it doesn't have to.
As a Patient Navigator, you'll help patients find their way through every step of their care journey. From coordinating appointments and connecting patients with community resources to following up after missed visits, you'll help remove barriers and ensure patients stay engaged in the care they need.
If you're compassionate, organized, and love making a difference through meaningful connections, this role offers the opportunity to impact lives every single day.
š¼ What You'll Do
- Help patients navigate healthcare services and connect them with the resources they need
- Reach out to patients who miss appointments and encourage them to reconnect with care
- Build relationships with community organizations and referral partners
- Collaborate with providers and clinical teams to support patient care plans
- Coordinate outreach events, educational programs, and community initiatives
- Help organize patient support groups and educational opportunities
- Maintain accurate patient records and documentation within the electronic health record
- Coordinate meetings, communications, and special projects that support the program
ā” What Makes You Great in This Role
- You genuinely enjoy helping people overcome challenges
- You build trust quickly and communicate with empathy
- You stay organized while managing multiple priorities
- You enjoy connecting people with resources and solutions
- You're proactive, self-motivated, and thrive in a collaborative environment
š§ What You Bring
- Strong customer service and patient relationship skills
- Excellent communication and organizational abilities
- Ability to multitask and prioritize in a fast-paced healthcare environment
- Experience working with electronic health records (Epic experience is a plus)
- A passion for helping patients stay connected to the care they need
š Minimum Requirement
- High School Diploma or GED (or equivalent experience)
- OR 2 years of applicable work experience
šÆ Why This Role Matters
Sometimes the biggest barrier to better health isn't medicalāit's knowing where to go, what to do next, or having someone in your corner. Your role helps patients stay connected, informed, and supported throughout their healthcare journey while strengthening relationships between patients, providers, and the community.
š Make a differenceāby helping patients find their path to better health, one connection at a time.
WORK SHIFT:
Days (United States of America)LCMC Health is a community.Ā
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little ācome on inā attitude is the foundation of LCMC Healthās culture of everyday extraordinary
About East Jefferson General Hospital
East Jefferson General Hospital, a landmark of LCMC Healthās incredible community of care, has been the go-to hospital for health, wellness, and one-of-a-kind care in East Jefferson Parish for over 50 years. And weāre only beginning to realize our greatest potential. Ā Learn more about East Jefferson General Hospital and our legacy, our future, and our national recognition as a Nurse Magnet Hospital.
Your extras
- Deliver healthcare with heart.Ā
- Give people a reason to smile.Ā
- Put a little love in your work.Ā
- Be honest and real, but with compassion.Ā Ā
- Bring some lagniappe into everything you do.Ā
- Forget one-size-fits-all, think one-of-a-kind care.Ā
- See opportunities, not problems ā itās all about perspective.Ā
- Cheerlead ideas, differences, and each other.Ā
- Love what makes you, you - because we do
You are welcome here.Ā
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.Ā LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
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Simple things make the difference.Ā
1.Ā Ā Ā To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.Ā
2.Ā Ā Ā To ensure quality care and service, we may use information on your application to verify your previous employment and background.Ā Ā
3.Ā Ā Ā To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.Ā
4.Ā Ā Ā To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.Ā
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