Senior Receivables Agent

• Manage a portfolio of large and complex commercial receivable accounts. 

• Develop and execute strategic recovery plans to maximize collection results and client satisfaction. 

• Contact business decision-makers through phone, email, and written correspondence to negotiate payment resolutions. 

• Review account documentation including contracts, invoices, purchase orders, statements, payment history, and supporting records. 

• Analyze account status, payment trends, disputes, and financial information to determine the most effective recovery approach. 

• Negotiate payment in full, settlements, structured payment arrangements, and other mutually beneficial resolutions. 

• Build productive relationships with debtors while maintaining a firm and professional approach to account resolution. 

• Collaborate with clients, Client Support Representatives, sales teams, and management to resolve disputes and remove barriers to payment. 

• Identify accounts requiring escalation and recommend litigation, legal placement, or closure when appropriate. 

• Meet or exceed monthly recovery, fee generation, productivity, and quality objectives. 

• 10+ years of commercial B2B collections experience within a third-party collection agency environment. 

• Demonstrated success recovering high-balance commercial receivables. 

• Strong negotiation, persuasion, and conflict-resolution skills. 

• Ability to navigate complex account disputes and competing stakeholder interests. 

• Excellent verbal and written communication skills. 

• Strong business acumen and understanding of commercial credit and collections practices. 

• Exceptional attention to detail and organizational skills. 

• Proficiency with Microsoft Office applications, including Excel. 

• Experience collecting accounts exceeding $25,000, $50,000, and $100,000+ balances. 

• Salesforce experience. 

• Experience reviewing financial statements and business credit reports. 

• Experience working with attorneys, bankruptcies, and commercial litigation referrals. 

• $48,000 base salary per year plus commission of 16% over monthly threshold of $35,000. 

• Minimal cost to employee for employee health care benefits.  Health, Dental, and Vision insurance coverage. 

• Paid Time Off (PTO) - 18 days in the first year. 

• Paid Holidays without a waiting period. 

• 401(k) plan 

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.