NIGHT AUDITOR

The Sheraton Metairie at 4 Galleria Blvd is now hiring for a full time Night Auditor.

Sheraton Metairie is looking for a full-time Night Auditor, who would report to the Front Office Manager.  The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Some of the essential functions of the position include:

• Approaching all encounters with guests and employees in an attentive, friendly, service-oriented manner and maintaining a warm and friendly demeanor at all times.
• Greeting and welcoming all guests approaching the Front Desk in accordance with hotel standards.
• Answering guest inquiries about hotel services, facilities and hours of operation in a timely manner.
• Maintaining high standards of personal appearance and grooming when working.
• The ability to follow all cash handling and credit policies.
• Obtain all necessary information when taking room and handling check-ins and checkouts in a friendly, efficient and courteous manner.
• The ability to comprehend and be able to operate all relevant aspects of the Front Desk computer system. 
• Audit and reconcile financial and statistical reports.
• Ensure accuracy of all numbers reported including statistics.
• Input and update financial information into corporate communications network.
• Perform daily, weekly, monthly, and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.