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Office Coordinator-Home Care Agency

Key Home Care
Posted a month ago, valid for 22 days
Location

Metuchen, Middlesex 08840, NJ

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

info
  • We are seeking a compassionate and organized Office Coordinator to join our small team, helping seniors and families in our community.
  • The role involves answering phone calls from caregivers and clients, scheduling caregivers, and troubleshooting issues.
  • The position requires a mature and reliable professional demeanor, excellent communication skills, and strong organizational abilities.
  • Candidates should have experience or familiarity with home care, healthcare, caregiving, or senior services, with a competitive salary offered.
  • Dependable attendance and the ability to multitask in a fast-paced environment are essential, with a preference for candidates having prior experience.
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Paid time off
Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Simple IRA
Job Summary
We are seeking a compassionate and organized Office Coordinator to join our small team. In this role, you will be helping seniors and families in our community. Your responsibilities will include answering phone calls of both caregivers and clients, handle the scheduling of the caregivers to clients and troubleshoot all issues dealing with both. There is a lot of multi tasking and your input is always welcomed.  We are looking for growth this year and are hoping you will be the person to make this possible.

Responsibilities 
  • Answer incoming phone calls professionally and warmly
  • Schedule caregivers and coordinate client services
  • Interview and onboard caregivers
  • Speak with potential clients and families about our home care Services
  • Provide excellent customer service and support
  • Maintain clear communication with caregivers, clients and office staff
  • Help ensure quality care and smooth daily operations

Qualifications
  • Mature, reliable and professional demeanor
  • Excellent communication and people skills
  • Compassionate, patient and genuinely helpful
  • Familiarity with local area and community resources
  • Experience or familiarity with home care, healthcare, caregiving or senior servies preferred
  • Strong organizational and scheduling abilities
  • Comfortable multitasking in a fast-paced office environment 
  • Dependable attendance and strong work ethic
  • Be able to work independently and hold down the office, when needed
  • Be comfortable with learning and working with various computer Applications, such as Excel, Work, Axis Care and ACTS



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