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Automotive Service Advisor – Miami Lakes Chevrolet

MIAMI LAKES AM & CJ
Posted 3 months ago, valid for 17 days
Location

Miami Lakes, FL, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Miami Lakes Chevrolet is seeking a motivated Automotive Service Advisor to provide exceptional customer service in a fast-paced environment.
  • Candidates should have previous experience as a Service Advisor in an automotive dealership and possess strong communication and organizational skills.
  • The position offers a competitive base salary plus performance-based incentives, with opportunities for career growth within the company.
  • Responsibilities include scheduling appointments, communicating with customers and technicians, and ensuring customer satisfaction through follow-ups.
  • A valid driver’s license and basic automotive knowledge are required, and the company promotes a team-oriented culture and ongoing training.
About the Position

Are you passionate about providing exceptional customer service and building lasting relationships with customers? Do you thrive in a fast-paced environment and enjoy helping people maintain their vehicles? Miami Lakes Chevrolet, a proud member of the Atlantic Coast Automotive Group, is seeking a motivated and customer-focused Automotive Service Advisor to join our growing service team.

This is an excellent opportunity to build a rewarding career with one of the most recognized automotive brands while delivering an outstanding service experience to our customers.

What You’ll Do

Serve as the primary point of contact for Miami Lakes Chevrolet service customers, ensuring their needs are met with professionalism and care.
Schedule vehicle maintenance and repair appointments.
Clearly explain recommended repairs, maintenance services, pricing, and estimated completion times.
Communicate effectively with service technicians to ensure accurate and timely repairs.
Perform vehicle walk-arounds with customers to identify concerns and recommend maintenance services.
Maintain current knowledge of Chevrolet vehicles, products, warranties, and service offerings.
Ensure repair orders, customer records, and service documentation are completed accurately.
Resolve customer concerns promptly while providing exceptional customer service.
Follow up with customers to ensure satisfaction and encourage long-term loyalty.

What We’re Looking For

Previous experience as a Service Advisor in an automotive dealership environment preferred.
Strong communication and interpersonal skills.
Excellent organizational skills with the ability to manage multiple customers and repair orders.
A customer-first attitude and commitment to delivering an exceptional ownership experience.
Ability to work in a fast-paced and team-oriented environment.
Basic automotive knowledge and understanding of vehicle maintenance and repair processes.
Experience using dealership management systems and service software.
Valid driver’s license and clean driving record.

What We Offer

Competitive Compensation
Base salary plus performance-based incentives.

Comprehensive Benefits Package
Medical, dental, vision, 401(k), and additional employee benefits.

Career Growth Opportunities
Advancement opportunities within Miami Lakes Chevrolet and the Atlantic Coast Automotive Group.

State-of-the-Art Facility
Work in a modern, professional, and customer-focused service department.

Training & Development
Ongoing manufacturer and dealership training to support your professional growth.

Team-Oriented Culture
Join a dealership that values integrity, teamwork, customer satisfaction, and employee success.

Apply today and become part of the Miami Lakes Chevrolet family, where great service drives customer loyalty and success.


We are an equal-opportunity employer.  All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.


"Florida Drug-Free Workplace: Pre-employment Drug Testing"



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