Specialized Billing and Services Agent II (Project Bound)

Requisition ID:  96586 

Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.

Position Specific Description

Employees in this role are responsible for maintaining billing accuracy and integrity. The primary focus in this position will be to handle complex billing for accounts on special programs, rates, riders, or contracts and ensure that billing is completed timely and accurately.Key Duties: 

 
Ensure usage data for billing is complete and accurate Collaborate with various departments to ensure consumption/billing irregularities are identified and resolved
Update billing systems, as needed
Solve difficult billing exceptions

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