Facilities Maintenance Technician

JOB SUMMARY & SCOPE

Responsible for ensuring the proper functioning and maintenance of a facility's physical infrastructure. This includes conducting routine inspections, repairs, and preventive maintenance tasks to keep the facility in optimal condition. The role requires a combination of technical skills, problem-solving abilities, and a proactive approach to address issues promptly.

KEY ACCOUNTABILITIES

• Conduct regular inspections of the facility to identify any issues or potential hazards.
• Perform routine maintenance tasks, including but not limited to, HVAC system checks, plumbing inspections, electrical system checks, and lighting system maintenance.
• Respond promptly to repair requests and address issues related to building systems and equipment.
• Troubleshoot and diagnose problems with electrical, plumbing, HVAC, and other building systems.
• Maintain and repair machinery, tools, and equipment used in facility operations.
• Coordinate with external vendors for specialized equipment maintenance or repairs.
• Act swiftly in response to emergency situations, such as power outages, plumbing leaks, or other critical incidents.
• Implement emergency procedures and collaborate with other staff to ensure the safety of occupants.
• Maintain accurate records of maintenance activities, repairs, and equipment inspections.
• Document any changes made to building systems and update maintenance logs.
• Coordinate with other departments or external contractors to address specific maintenance needs.
• Communicate effectively with building occupants to understand and address their concerns.
• Ensure that all maintenance activities comply with safety regulations and standards.
• Identify potential safety hazards and take appropriate measures to mitigate risks.
• Monitor and manage inventory levels of maintenance supplies and equipment.
• Procure necessary supplies and materials for maintenance tasks.

EDUCATION + EXPERIENCE + KEY TRAITS

• High school diploma or equivalent; vocational or technical training in facilities maintenance is a plus.
• Proven experience as a Facilities Maintenance Technician or similar role.
• Knowledge of building systems, including HVAC, plumbing, electrical, and mechanical systems.
• Strong problem-solving skills and the ability to work independently.
• Familiarity with safety regulations and protocols.
• Good communication and interpersonal skills.
• Availability for on-call duties or emergency response.

TYPICAL PERFORMANCE TARGETS

• SERVICE DELIVERY:         Sustained, measured excellence in project & process delivery
• COST TO SERVE:             Sustained, measured excellence in delivery efficiency with expected continuous improvement
• INNOVATION:                 Step changed delivery in safety, quality, and/or cost

LANGUAGE SKILLS

• Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

SUPERVISION

• Role does not require supervision of direct and indirect reports.

DECISION MAKING + REASONING

• Able to take accountability and responsibility for business target delivery and decision making.
• Possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.

PHYSICAL REQUIREMENTS