Benefits:

401(k)
Competitive salary
Health insurance
Paid time off
Vision insurance

Job Title: Administrative Support Specialist
Client: NOAA
Location: (On-Site) 4301 Rickenbacker Causeway, Miami, FL 33149
Employment Type: Full-Time

Position Overview

The Front Desk Security & Administrative Support Specialist serves as the primary point of contact for visitors, staff, and incoming communications at NOAA’s AOML facility. This role is responsible for ensuring building security, managing front desk operations, and providing comprehensive administrative support to maintain a safe, organized, and efficient work environment.

This position requires a detail-oriented professional capable of handling security protocols, visitor management, and clerical responsibilities in a fast-paced federal facility setting.

Key Responsibilities

1. Security & Access Control

Monitor facility entrances using CCTV systems and access control tools
Verify visitor identity and purpose before granting access
Maintain strict visitor check-in procedures, including ID verification and badge issuance
Coordinate with internal staff before allowing visitor entry
Report suspicious activity and document security incidents promptly
Maintain accurate, real-time visitor logs

2. Front Desk & Reception Operations

Serve as the first point of contact for visitors and incoming calls
Answer, route, and log calls while handling inquiries professionally
Manage conference room scheduling using Google Calendar
Prepare meeting spaces, including setup and breakdown for events and meetings

3. Administrative & Clerical Support

Handle mailroom operations including sorting, distribution, and outgoing shipments (USPS, UPS, FedEx)
Perform general administrative tasks such as filing, data entry, correspondence drafting, and document management
Maintain digital records and organize files in Google Drive
Support updates to internal communication boards and documentation

4. Facility & Safety Coordination

Conduct daily safety inspections and report hazards promptly
Ensure all common areas (lobby, mailroom, conference rooms) remain clean, safe, and organized
Adhere to all organizational safety and emergency procedures

5. Onboarding & Offboarding Support

Assist with onboarding and offboarding documentation and processes
Coordinate distribution and collection of government property
Provide guidance to new staff and interns regarding facility procedures and logistics
Support urgent offboarding processes when required

6. Reporting & Compliance

Maintain logs for visitors, calls, mail, and onboarding/offboarding activities
Contribute data for monthly service and performance reports
Ensure compliance with federal security and operational standards

Required Qualifications

Education

High School Diploma or GED required
Associate’s degree in Business Administration or related field preferred

Experience

Minimum 2 years of experience in reception, security, or administrative support roles
Experience in federal or government contractor environments preferred
Familiarity with CCTV, access control, or visitor management systems is a plus

Skills & Competencies

Strong communication and interpersonal skills
Ability to enforce security protocols and assess risk effectively
Proficiency in Google Workspace (Gmail, Calendar, Drive)
Strong multitasking and organizational abilities
High attention to detail and accuracy in record-keeping
Ability to remain calm and professional in high-pressure situations

Security Requirements

Must pass a Moderate Background Investigation (MBI)
Ability to meet federal security and compliance requirements
Must be eligible to work under U.S. federal contract regulations

Learn more about this Employer on their Career Site