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Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
Assistant Sales Manager – Front Desk Leadership
Hand & Stone Massage and Facial Spa
Are you a high-performing sales professional ready to step into a leadership role where your ability to drive revenue, coach teams, and own results truly matters?
Hand & Stone Downtown Doral is seeking an experienced Assistant Sales Manager to lead front desk performance, elevate membership sales, and support daily spa operations. This is not an entry-level role — we are looking for someone who understands sales metrics, thrives in a goal-driven environment, and knows how to turn guest interactions into long-term members.
What You’ll Own
Front Desk Sales Leadership
- Drive membership sales, upgrades, and retention strategies
- Lead by example — actively sell and coach in real time
- Monitor daily KPIs including conversion rates, average ticket, and booking metrics
- Hold the team accountable to performance standards
Team Development & Accountability
- Train, mentor, and motivate Spa Associates
- Conduct role-playing and sales coaching sessions
- Support hiring, onboarding, and performance feedback
- Help create a culture of follow-through and professionalism
Operational Excellence
- Assist with scheduling, payroll review, inventory oversight, and reporting
- Maintain high standards of guest experience and spa presentation
- Partner closely with Spa Manager to execute promotions and growth initiatives
- Ensure smooth daily operations during peak business hours
What We’re Looking For
- Proven sales experience (membership, retail, hospitality, or service-based sales preferred)
- Prior leadership or supervisory experience required
- Strong closing skills and confidence in overcoming objections
- Data-driven mindset — comfortable reviewing and acting on performance metrics
- Highly organized with strong follow-through
- Available evenings and weekends
ASM392
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