CRM Marketing Operations LATAM Intern: Miami Summer 2026

CRM Marketing Operations LATAM Intern: Miami Summer 2026

Your New Role 

• This internship will be located in the Miami area. The selected intern will be expected to join us in the office on a regular cadence based on the intern manager’s in office schedule. 

• The Global CRM Operations team plays a highly technical and strategic role in delivering personalized, multichannel communications to millions of users across LATAM and globally. What makes our team unique is the combination of operational excellence and technical expertise—we don’t just execute campaigns, we design scalable automation solutions, integrate APIs, and standardize processes across regions. Our team sits at the intersection of marketing, technology, and data, enabling Warner Bros. Discovery to deliver timely, relevant, and engaging customer experiences.

Your Role Accountabilities 

Duties could include: 

• Support the setup, testing, and deployment of CRM communications across email, push, and in-app channels

• Assist with documentation and quality assurance to ensure communications are delivered accurately

• Responsible for assisting with campaign setup, performing QA checks, maintaining documentation, and helping ensure communications are executed on time and meet quality standards

Qualifications & Experience 

• Strong interest in CRM / lifecycle marketing and technology

• Basic knowledge of HTML/CSS

• Comfortable with Excel / Google Sheets

• Strong problem-solving mindset

• Interest in marketing tools, data management, and processes

• Highly organized and detail-oriented

• Spanish proficiency is a plus

• Must be actively enrolled in an accredited college or university degree program for the full duration of the internship (proof of enrollment required)  

• Must be a rising Junior or Senior (18 years or older)  

• Must be in academic good standing (3.0 or above GPA) A transcript will be required to verify your GPA if an offer is extended. 

• Warner Bros. Discovery will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from Warner Bros. Discovery now or in the future in order to retain their authorization to work in the United States. Candidates currently on any student or exchange visa, including F-1 CPT, F-1 OPT, J-1, M-1, etc., will not be eligible for the internship program. 

What To Know Before Applying: 

• The duration of the summer program regardless of which start/end option is 11 weeks.   

Program date options: 

Option 1: June 1st  – August 14th  

Option 2: June 8th – August 21st  

• Interns will be expected to work 35-40 hours per week in a hybrid capacity 

• Our internships are paid opportunities with a competitive hourly wage. Credit is not required; however, we will provide the necessary documentation for school credit if desired. Relocation is not provided.  

• Interviewing will take place from mid February  through early-April. A WBD team member will contact you if your experiences and interests match an open internship position. Due to the high volume of applications, we are unable to give individual status updates. 

About Our Internship Program 

WBD's Internship Program is designed to nurture students professionally and personally. We attract the country’s boldest and brightest students for paid, for-credit, real-world internship experiences in the entertainment, tech, sports, news and media industries. We offer career-defining opportunities to learn valuable skills that will help you prepare for a successful future.  

Ready to learn more? Here’s what we offer: 

• Hands-on work with passionate, talented team members in your field 

• Mentorship from some of the industry’s kindest and most passionate entertainment veterans 

• Engaging events including professional development seminars, panels with recruiters and former interns, intern-exclusive events, and so much more  

• Access to top-level executives and employees through our Speaker Series and Roundtables 

• Incredible networking opportunities with industry-leading professionals and a robust intern alumni network 

• A creative, collaborative, and inclusive company culture  

What you can expect to take away from the semester: 

• Opportunities to develop professionally and uncover skills you didn’t know you had 

• The insider scoop on the entertainment industry and what happens behind the scenes 

• Relationships that will go beyond your collegiate career 

• Real-life experiences that will provide you with the confidence to delve into your next adventure