CTTI is seeking a Facilities & Building Operations Manager who operates like a field general—not a facilities caretaker.

This role owns the end-to-end performance of modern building operations, overseeing daily facility performance, preventative maintenance, safety systems, vendor networks, and mid-scale renovation projects across an active corporate campus. The ideal candidate is highly organized, decisive under pressure, and fluent in managing work through ticketing systems, vendors, budgets, and real-time communication.

Core Responsibilities

Building Operations & Reliability

Own daily operational readiness of all buildings, grounds, and shared spaces
Ensure uninterrupted performance of HVAC, electrical, plumbing, fire safety, access control, utilities, and security-related systems
Lead preventative maintenance programs to reduce downtime, risk, and reactive spend
Event Related building access and coordination with building owner and management team

Vendor & Trade Network Management

Build, manage, and hold accountable a network of contracted trades (electrical, mechanical, plumbing, fire systems, general contractors, cleaning, landscaping, security)
Negotiate scopes, bids, SLAs, and service contracts
Drive vendor performance using clear metrics, timelines, and documented outcomes
Cost controls and operational expense reduction

Project & Renovation Oversight

Lead small-to-mid size renovation and improvement projects from planning through completion
Coordinate contractors, internal stakeholders, schedules, permits, and inspections
Ensure work is delivered safely, on time, and within approved budget

Technology-Enabled Facilities Management

Use ticketing and work-order systems to intake, track, prioritize, resolve, and close service requests
Maintain clean documentation, maintenance records, compliance logs, and asset tracking
Leverage technology to improve response times, visibility, and operational control

Budgeting & Cost Control

Own facilities operating budgets and track spend against forecast
Prepare cost estimates for moves upgrades, repairs, and capital improvements
Identify cost-avoidance opportunities without compromising safety or reliability

Safety, Compliance & Risk Management

Ensure all facilities meet OSHA, fire code, life-safety, and environmental regulations
Oversee fire prevention systems (extinguishers, sprinklers, standpipes, hydrants)
Coordinate inspections, permitting, and regulatory filings as required
Maintain a safe, compliant, and professional work environment at all times

Leadership & Communication

Act as the single point of accountability for facilities operations
Communicate clearly with executives, department leaders, vendors, and on-site staff
Translate technical issues into plain-language updates for leadership
Lead with urgency, professionalism, and follow-through

Required Experience & Profile

5+ years in facilities management, building operations, construction management, or a related field
Proven experience managing vendors and trades, not just internal staff
Demonstrated success managing budgets, schedules, and multiple concurrent priorities
Strong problem-solving skills with a bias toward action and resolution
Comfortable operating in a fast-moving, high-expectation environment
Experience using ticketing systems, work-order platforms, or facilities software
Ability to communicate effectively across leadership, operations, and skilled labor
Working knowledge of building systems, life-safety requirements, and compliance standards

Preferred (Not Required):

Degree or formal training in Facilities Management, Engineering, Construction, or Business
Experience supporting corporate offices, event spaces, or multi-use facilities
Familiarity with access control, security coordination, and modern workplace systems

Physical & Practical Requirements

Ability to walk sites, inspect work, and be hands-on when required
Ability to lift up to 30–50 lbs as needed
Valid driver’s license and insurable driving record
Full-time, on-site role (Monday–Friday, 9am–6pm), with flexibility for after-hours issues when required

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