Job Summary:

We are looking for an experienced Facility Supervisor to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way.

Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination.

We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times’ Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025.

We are seeking passionate, service-oriented individuals to join our exceptional team. If you’re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you!

Qualifications

High school diploma or GED required; Associate's or Bachelor's in Facilities Management, Mechanical/Electrical Engineering Technology preferred.
Minimum 5 years hands-on facilities/engineering experience in a hotel, casino, resort, or large commercial environment.
Minimum 2 years in a supervisory or lead technician role.
Experience with large commercial pumping systems (5 HP+) strongly preferred. Casino/gaming facility background a plus.
Strong leadership and team development
Excellent problem-solving and diagnostic ability
Ability to manage multiple urgent priorities simultaneously
Clear written and verbal communication
Guest-focused mindset in a hospitality environment
High accountability and attention to detail
Composure and effectiveness under pressure
Available for rotating shifts including nights, weekends, and holidays
Ability to lift up to 50 lbs; work in mechanical rooms, rooftops, and confined spaces as needed.
Comfortable working at heights on ladders and aerial lifts; ability to stand and walk for extended periods.
Ability to work in varying conditions including heat, noise, and chemical exposure areas.
Must be able to respond to emergency situations outside scheduled shifts.
Licenses & certifications
EPA 608 Universal Refrigerant Certification (required).
CPO or AFO Pool Operator certification required (or obtain within 90 days).
OSHA 30-Hour General Industry preferred.
Gaming license eligibility

Key responsibilities

The Facility Supervisor is responsible for the day-to-day operational oversight of all mechanical, electrical, plumbing, HVAC, pool, and kitchen equipment systems throughout the casino resort complex, including the gaming floor, hotel tower, banquet spaces, food & beverage outlets, and the large-scale pool facility. This role leads a team of maintenance technicians to ensure all systems perform at the highest level of reliability, safety, and guest comfort while maintaining full regulatory compliance.

The ideal candidate is a hands-on leader with deep technical knowledge in large commercial pumping systems, HVAC/refrigeration, commercial kitchen equipment, and the unique operational demands of a 24/7 gaming and hospitality environment.

Supervise, schedule, and direct maintenance engineers, technicians, and pool operators across all shifts.
Conduct daily inspections of all facility systems mechanical rooms, rooftop equipment, electrical distribution, plumbing, and life safety systems.
Manage and execute preventive maintenance (PM) programs.
Respond promptly to emergency work orders, equipment failures, and guest complaints; coordinate corrective action and minimize downtime.
Coordinate and oversee third-party contractors and service technicians; ensure work is completed safely and to specification.
Enforce all safety protocols: OSHA standards, lockout/tagout (LOTO), confined space entry, and hot-work permit procedures.

Pool & aquatic systems

Oversee operations of a large commercial pool facility including main pools, water features, and slide pump systems.
Manage large-capacity centrifugal and variable-speed circulation pumps, filtration systems (sand, DE, cartridge), and chemical dosing equipment (chlorine, CO₂ pH control).
Ensure water chemistry is tested, logged, and maintained in compliance with state and local health department standards.
Supervise backwash cycles, filter media replacement, pump impeller maintenance, and leak detection.
Ensure all aquatic equipment meets ADA and health code requirements; coordinate seasonal openings, closures, and event setup.

HVAC & mechanical systems

Oversee casino-grade HVAC systems including large centrifugal and screw chillers, cooling towers, AHUs, VAV systems, and building automation controls (BAS/BMS).
Manage smoke evacuation, makeup air, and precision air systems required for casino gaming floor ventilation standards.
Coordinate seasonal balancing, filter replacements, coil cleaning, belt/bearing inspections, and refrigerant management (EPA 608 compliance).
Monitor BAS alarms and trend data; identify inefficiencies and implement energy-saving measures across hotel rooms and event spaces.
Commercial kitchen equipment
Supervise maintenance and repair of commercial kitchen equipment across multiple F&B outlets including restaurants, buffets, bars, and banquet kitchens.
Oversee service of commercial ranges, convection/combi/deck ovens, fryers, broilers, steamers, dishwashers, and ice machines.
Manage walk-in cooler and freezer refrigeration systems, reach-in cases, and under-counter refrigeration.
Ensure kitchen hood/exhaust systems, Ansul fire suppression, and grease interceptors are maintained per NFPA 96 and local fire codes.
Coordinate with F&B management on planned outages and capital replacements to minimize operational disruption; maintain UL and NSF compliance records.
Compliance, safety & budget
Ensure compliance with OSHA, ADA, NFPA, local fire marshal, gaming commission facility standards, and health department regulations.
Prepare and submit required inspection documentation for boilers, pressure vessels, elevators, fire suppression, and pool operations.
Assist in developing the annual operating and capital budget; manage vendor relationships and service contracts to optimize cost and response time.

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts or working conditions association with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail. All Miccosukee Casino & Resort Team Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company’s standards, work requirements and rules of conduct.

The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to reschedule shifts according to our business volume. You must be willing and available to fulfill these demands

While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms to carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision.

While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.

Learn more about this Employer on their Career Site

Facilities Supervisor (Full-Time)