Sales Floor Operations Manager

About Belong

We believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom. We are building a scaled system of wealth creation for regular people through homeownership. We've survived Covid, the tech crash, and the toughest years of the capital markets. We are growing fast and we are AI First. Our 200+ Belongers are strong, curious, and extremely ambitious.

The Role

Belong is seeking a Sales Floor Operations Manager to help scale a fast-growing, high-velocity B2C sales organization without sacrificing execution quality.

This is a hybrid role combining Sales Floor Management and Sales Operations / Revenue Operations ownership. It’s designed for an operator who thrives in the middle of action — someone who can enforce standards, bring structure, and translate strategy into daily execution.

You’ll work extremely closely with Sales Leadership, acting as the operational backbone of the sales floor. This role is critical to ensuring discipline, data integrity, and repeatable performance as we continue to scale.

This is not a passive or purely strategic role. It’s hands-on, execution-driven, and central to how we build a scalable, high-performing sales engine.

What You’ll Do

Sales Floor Management

Own day-to-day execution on the sales floor

Drive discipline around:

Activity levels and progression steps

Pipeline hygiene and follow-up quality

Cadence and sequencing adherence

Enforce standards such as punctuality, preparedness, and accountability

Partner closely with Sales Leadership to ensure strategy is executed without slowing the team down

Act as the connective layer between leadership direction and rep execution

Sales Operations

Own cleanliness, accuracy, and reliability of Salesforce / Foundation

Perform daily pipeline inspections and reporting

Serve as the Salesforce power user for the Sales organization:

CRM configuration

Dashboards and reporting

Dialers, automation, and tooling

Simplify, document, and continuously improve sales processes

Translate sales strategy into operational workflows that scaleIdentify bottlenecks and proactively implement fixes

AI-Enabled Sales Execution

Use AI-powered tools to improve pipeline visibility, forecasting, and rep productivity

Identify opportunities to automate manual workflows and reduce operational friction

Partner with Sales, Product, and Ops teams to continuously upgrade tooling and processes

What We’re Looking For

Experience

Strong background in B2C high-volume, high-velocity sales environments

Previous experience managing or operating a fast-paced sales floor

Proven Salesforce power user (reporting, automation, dashboards)

Hands-on experience with modern sales tech stacks (CRM, dialers, automation tools)

Familiarity with AI applied to sales workflows is a strong plus

Profile & Mindset

Execution-first, low-ego, high-ownership mindset

Comfortable being both strategic and deeply hands-on

Obsessively organized and process-driven

Able to enforce standards without creating friction

Strong communicator who can operate across reps, managers, and leadership

Thrives in fast-moving, ambiguous environments

Why This Role Matters

This role is foundational to scaling sales without breaking execution

Hiring more reps only works if the system behind them is bulletproof

You’ll help design and run the operating system for a repeatable, high-performing sales orgYour work will directly impact revenue growth, forecasting accuracy, and team performance

Why Belong

We’re transforming one of the most broken industries (housing) into something fundamentally better

Work directly with senior leaders and operators building at scale

AI is embedded in how we operate and how we sell

Competitive compensation, equity, and benefits

High ownership, real impact, and clear growth paths