OPO Donor Family Advocate

The Life Alliance Organ Recovery Agency at the University of Miami/UHealth is currently seeking a full time OPO Donor Family Advocate. The Organ Procurement (OPO) Donor Family Advocate provides hospital on-site response in person to advocate for donation and support families through the organ and tissue donation process. This position has the highest impact upon consent while engaging families face to face to ensure the highest level of care and maximize the gift of life during an extremely sensitive time. The OPO Donor Family Advocate interfaces with hospital staff to assess and influence case progression. This position supports and educates the potential donor’s legal next-of-kin (NOK) regarding donation options. The OPO Donor Family Advocate conducts discussion of authorization by donor designation (i.e., first-person authorization via the donor registry, when applicable) or requests authorization for donation from legal NOK. This position assists with Hospital Development strategies and activities to improve the donation process. Core job functions include immediate in-person response to referral notifications, clinical/social evaluation of potential donors, collaboration with hospital staff and clinical teams, education of donor next-of-kin about donation options, conducting Uniform Donor Risk Assessment Interviews, accurate documentation, participation in hospital development and aftercare programs, family support, and maintaining confidentiality. The role requires use of a personal vehicle with mileage reimbursement. Core qualifications include a Bachelor’s degree in a relevant field, preferred certifications such as CPTC, RN, CRT, EMT or Paramedic, and a minimum of 2 years relevant experience. The position demands strong problem-solving, communication, interpersonal skills, and the ability to handle stressful situations professionally.