Overview
The Medical Assistant is responsible for efficient and courteous registration, transfer and discharge of patients within established policies and procedures; thoroughly compiles and types medical information for patients' records and statistical reports and maintains current and accurate patient account receivables.
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The Medical Assistant is responsible for performing a wide variety of patient care activities and accommodative services for the comfort and well-being of patients in accordance with physicians' orders.
Responsibilities
Performs basis patient care procedures as required.
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Participates in conferences and serves on committees as requested.
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Participates in patient and family education as necessary.
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Prepares for and assists with diagnostic and therapeutic treatments.
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Takes and records vital signs, height and weight.
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Performs catheterizations and provides catheter care.
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Administers oral and intra-muscular medications.
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Cares for patient receiving oxygen therapy.
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Applies sterile and non-sterile compresses and bandages.
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Tests urine for sugar, acetone, and Ph.
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Assists with physical examinations.
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Applies ace bandages, hot and/or cold compresses.
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Collects specimens, blood, urine, stool, and sputum. May do vein punctures and EKGs as needed.
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Maintains cleanliness, safety and efficiency in the clinic.
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Alert to and able to respond appropriately in an emergency situation.
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Prepares used equipment for re-sterilization.
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Knows legal requirements for reporting to police, health department, and other agencies and follows requirements.
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Accompanies or transfers patients to other departments such as lab or x-ray.
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Cleans and stocks examination rooms.
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Manages time in order to expedite patient flow.
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Assists with minor out-patient surgery.
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Greets patients courteously, determines their needs, and offers assistance.
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Registers patients by performing necessary procedures, such as preparation of records, reports, notices, service charge slips, and payer information.
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Interviews patients, relatives, or others responsible to determine payment arrangements and refers unusual cases to immediate supervisor.
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May assist self-pay patients in making suitable arrangements for balances due beyond initial deposits or third-party payments.
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Answers inquires to patient accounts and advises patient on insurance benefits.
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Receives all payments and deposits, issues receipts for all monies received and otherwise makes proper accounting for all funds received.
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Posts charges daily to proper patient account.
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Posts payments to accounts daily.
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Determines billing method for third party payer.
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Contacts insurance carriers/agencies to obtain pre-certification of ancillary, admission and surgical procedures.
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Operates various office equipment to include copiers, fax machines and other equipment as assigned.
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Operates communication systems, placing and answering telephone calls, paging or contacting staff .
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May make and maintain appointment schedules for clinic physicians.
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May secure required signatures on reports and records relative to release of information, according to policies and procedures.
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Contacts patients, physicians, or others for information necessary to properly complete insurance or other type billings.
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Types memos, correspondence, etc., as needed.
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Compiles periodic and statistical reports and other data as directed.
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Qualifications
High School Diploma and Graduate of Medical Assistant Training Program.
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Ability to type a minimum of 30 words per minute accurately.
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Three (3) to six (6) months on-the-job training as required to attain proficiency of assigned duties and responsibilities.
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