Front of House

Joella's Hot Chicken is growing and always looking for great people to join our team! We are on a mission to bring people the best Southern hospitality and cuisine and we take pride in serving our award-winning, made-in-house menu items.

RESPONSIBILITIES INCLUDE

• Greet customers and ensure the best guest experience
• Guide guests through ordering process,
• Taking orders from drive-thru using headset, repeating orders for accuracy
• Processing customer payments
• Stocking supplies and paper goods as needed
• Performs other job functions as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Self-starting personality
• Ability to communicate effectively verbally
• Team player
• Ability to exceed expectations of guests
• Excellent time management skills
• Knowledge of restaurant/kitchen operations

PHYSICAL REQUIREMENTS

• Stand, sit, or walk for an extended period of time
• Reach overhead and below the knees, including bending, twisting, pulling and stooping
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance

JOB COMPETENCIES

• Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
• Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
• Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
• Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
• Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.