Residential Inside Sales- Midland

Job DetailsJob Location: MIDL - MIDLAND, TX 79707Robert Madden Industries, LTD. About the Company: Robert Madden Industries, LTD. is a heating and air conditioning wholesale distributor offering Carrier, Bryant, Payne, and Day and Night equipment alongside a generous line of parts and supplies. After over 45 years in business, the company has various locations across Texas. The company is uniquely situated in the market because it is large enough to serve many locations in Texas while retaining the family-owned feel that started in 1979.   About the Position: Robert Madden Industries, a leading HVAC equipment and supplies distributor, has an immediate full-time opening for Residential Inside Sales at our Midland location. This position works closely with Residential Territory Managers as the “in-house” equipment and supplies contact for customers. Coordinates with the Parts Department and Warehouse to properly process equipment, parts, and supplies. Applicants must possess strong competencies in computer skills, have strong attention to detail, be self-motivated, and have the ability to work in a fast-paced environment while providing exceptional customer service. Essential Responsibilities: Answers incoming phone calls from customers regarding equipment and supply orders Processes equipment sales orders for dealers/customers Communicates with vendors and manufacturers regarding job completions Discretionary oversight of inventory controls Contacts suppliers/manufacturers regarding the order information Offers sales/customer service to existing and potential “House Accounts.”  Knowledge of Computer Programs including but not limited to Microsoft Word, Excel, Outlook, PowerPoint, SAP, CRM  Supervisory Responsibilities: This position has no supervisory responsibilities. Qualifications, Attributes, Education, and Experience:  Minimum of 2 years of computer experience  A general understanding of the HVAC industry is desired but not required The candidate must be punctual and dependable The ideal candidate should be able to work in a fast-paced environment Provide exceptional customer service. Ability to multi-task Applicant must have a valid Texas driver's license. Authorized to work in the United States Computer Skills:  Knowledge of Computer Programs including but not limited to Microsoft Word, Excel, Outlook, PowerPoint, SAP, CRM