ASSISTANT MANAGER

Summary

The Housekeeping Site Assistant Manager serves in a supporting leadership role, assisting the Manager with directing and coordinating all operational activities while helping maintain established standards and policies. This role provides day-to-day operational support, assists with staff oversight, and helps ensure efficient and effective service delivery.

Primary Responsibilities

• Support daily operations, including cleaning activities, budget awareness, cost-saving initiatives, customer interaction, and safety protocols
• Assist the Manager with customer meetings as required, helping facilitate feedback and resolve issues promptly
• Support compliance with health and safety regulations and oversee safety training for staff as directed
• Assist with subcontractor communication, scheduling activities, and prioritizing facility project work
• Help manage and maintain project plans, scheduling activities, inventory levels, and delivery programs
• Coordinate with the Manager to monitor workflow, manage service needs, and support municipal and vendor relations
• Support service and material procurement, subcontractor coordination, contract administration, and payment processes
• Provide backup support for supervisory tasks and operational needs as necessary
• Assist with preparing and managing budgets, reports, and operational documentation
• Support team development by assisting with training, coaching, and employee communication
• Assign and delegate responsibilities to team members under the guidance of the Manager
• Step into leadership responsibilities in the absence of the Manager as needed

Additional Responsibilities

• Perform additional duties and provide operational support as assigned
• Assist other departments or leadership team members as needed to support organizational goals

Knowledge and Skill Requirements

• High school diploma or GED
• 3 years of relevant work experience preferred
• Previous experience in a supporting leadership or supervisory role preferred
• Focus on maintaining a safe work environment
• Available 24/7 to address issues outside regular hours as operationally necessary
• Sound judgment and decision-making skills
• Strong attention to detail and effective communication skills
• Critical thinking and problem-solving abilities
• Strong listening and comprehension skills
• Organizational and time-management proficiency
• Ability to work collaboratively with leadership, staff, vendors, and customers
• Ability to support team operations in a fast-paced environment

It is the policy of Knight Facility Management to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Persons who do not meet all of the listed job criteria but who feel that their knowledge, skills, and experience make them well-qualified candidates are encouraged to apply.