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Overview
Assist various departments with mortgage related administrative support tasks as well as serving as the primary back-up for the receptionist to answer incoming calls, greeting visitors and clients, and performing administrative duties and other work as assigned.
Responsibilities
- Professionally greet visitors and clients and provide prompt phone call transfers
- Build and maintain good business relationships with team members across the organization
- Participating in administrative duties such as deliveries, copying, and ad-hoc projects
- Order mortgage loan services, including but not limited to, appraisal, flood certs, title payoffs, verbal verification of employment and homeowners insurance
- Order social security verifications
- Prepare files for quality control audits
- Perform other administrative duties as assigned.
Qualifications
- Excellent written and verbal communication skills
- Excellent organizational and time management skills
- Proficient in Microsoft Office
- Proven professionalism, ethics and character
- Self-motivated, resourceful, results-oriented and a team player
- Ability to flourish in a fast-paced environment
- Work well under pressure while maintaining a high level of professionalism
- Mortgage experience a plus
EEO/AA/M/F/Veteran/Disability
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