Aquatic Swim Instructor

Job DetailsJob Location: Swift Creek - Midlothian, VA 23112Swim Instructor  Pay Range $12.77 – $25.00 per hour, depending on class type, tenure, certifications, and experience. This role includes structured pay progression based on performance, specialty credentials, and demonstrated excellence in member engagement. Objective To instruct swim lessons and improve/develop swim skills for participants of all ages and abilities while delivering a safe, fun, and world‑class aquatic experience. Reports To Aquatic Manager (AM) Criteria WSI (Water Safety Instructor) Certification Current CPR and AED Certification Proficient oral, written, and technology communication skills (email/text) AFF Team Member Responsibilities Get & Keep Members by delivering exceptional service and fostering strong member relationships Perform duties in alignment with the company’s Mission, Vision, Pillars of Success, Service Standards, and Business Philosophy Provide the highest quality customer service with a welcoming, friendly, energetic, and positive attitude; use members’ names whenever possible Follow all Service Standards, Training Manuals, Policy Manuals, and department‑specific handbooks Know and follow the club’s emergency response protocol; prioritize safety and sound judgment Arrive 10 minutes early in proper department‑specific uniform Actively participate in department and club meetings Contribute to club and organizational goals as a collaborative team member Maintain open, honest communication with the team and partner together as fitness professionals Swim Instructor Deliver safe, effective, and engaging swimming instruction aligned with company and industry standards Provide appropriate modifications and skill progressions based on participant level and class type Create a fun, energetic, and safe environment for all participants Actively promote swimming lessons, Masters Swim, and Flying Fish Swim Team programs Encourage renewals and continued participation through positive engagement and communication Maintain active, current certifications; submit updated copies to the AM Arrive 10 minutes early to set up, greet participants, and prepare the lesson environment Provide clear lesson introductions, teach world‑class instruction, and remain afterward to answer questions and support participants Begin and end lessons on time; follow scheduled formats as defined by the Aquatic Director (AD) Motivate participants with positive encouragement and create an enjoyable, non‑competitive environment Complete all administrative tasks accurately and on time (availability updates, contact information changes, attendance numbers, etc.) Respond within 24 hours to time‑sensitive communication from team leaders and fellow instructors Follow department procedures for securing qualified substitutes and minimize unnecessary sub requests Notify the AM of equipment needs or malfunctions Wear appropriate attire that reflects a positive, professional, fit, and healthy image Input and manage your weekly work schedule in the club’s scheduling platform by established deadlines, maintaining full accountability for schedule accuracy, timeliness, and adherence to club staffing need Perform other duties as reasonably assigned     Qualifications