Service Shop Foreman

Do you have a passion for repairing vehicles, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Shop Foreman, you will have the opportunity to make a positive impact on our business, team members and customers every day, while earning the pay you deserve and awesome benefits! We are looking for an energetic, technically-focusedteam members who will help us redefine the car-servicing experience. 

The Shop Foreman is responsible for leading the service shop in understanding and distributing manufacturer technical information. The Shop Foreman is responsible for assisting in the recruiting, supervising and training of the team members.

• Establish and maintain a good working relationship with all dealership personnel, members of his/her team, and other employees in the department
• Maintain manufacturer Customer Satisfaction Index at or above the Asbury specified goal(s) in Service for district, regional and national scores
• Repair and perform maintenance on customer vehicles and ensure that the work is done expeditiously and correctly
• Create and maintain a high level of customer satisfaction and find resolutions to customer conflicts in a manner that does not compromise the customer’s interest, while maintaining appropriate attention to department profits
• Assist the service advisors and the Service Director with information, forms, reports, and/or documentation related to customer relations, as requested
• Professionally and effectively train and develop technicians
• Consistently meets Asbury specified goals for Customer Pay Repair Order count growth
• Maintain an inventory of manufacturer and company specified mechanical tools and devices (including “Special Tools”) in proper working order to include shop equipment, tool, and additional training when needed to perform
• Participate in and direct department personnel to utilize product and technical training as assigned by the manufacturer and management
• Participate in manufacturer-sponsored training programs, schools, and events
• Maintain Technician Proficiency as specified by Asbury standards
• Review technical bulletins and other publications as assigned by the manufacturer
• Achieve Facility Utilization according to Asbury goals and guidelines
• Actively promote effective working relationships between associates and departments in the dealership, including off-site support personnel and management
• Able to work independently and communicate effectively with all levels of management, staff, and vendors
• Process and solutions oriented, analytical, and detailed oriented
• Must possess effective supervisory and leadership skills
• Must be at least eighteen years of age
• Must have a valid driver’s license and meet company MVR policy requirements
• Must be able to pass pre employment screens (background and drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• $120,000-150,000 per year based on experience
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• Technician Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

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