IT Technician

Title: IT Technician

Department: IT

Reports To: Network Administrator

Working Hours & Location: Monday through Friday, full-time at our production facility in Mifflinburg, PA

Position Summary

The Production Technology Specialist supports production software, machine connectivity, and network infrastructure across facilities. This role partners with production, maintenance, IT, and vendors to ensure reliable system performance, minimize downtime, and support continuous improvement.

Compensation

Competitive pay based on experience and skill level.

Benefits

In addition to quality and safe working conditions, competitive wages, and employee career growth opportunities, we offer a benefits package that is among the best in the industry. Our comprehensive benefits encourage our employees and their families to build a lifelong relationship with us. Our benefits package includes but is not limited to:

• Affordable Health, Dental, Vision Insurance
• Life Insurance
• 401(k) with 4% company match

Key Responsibilities

• Support and maintain production software (MILL VISION, ENVISION).
• Manage updates, troubleshoot issues, and coordinate with vendors.
• Maintain production networks, VLANs, and system security.
• Troubleshoot connectivity, hardware, and system performance issues.
• Support CNC machines, HMIs, and industrial PCs.
• Assist with new equipment setup and system integration.
• Ensure reliable data flow and support production reporting.
• Maintain documentation and train users on systems and best practices.
• Collaborate across teams and support both facilities.

Minimum Requirements

• 3+ years of experience in manufacturing, OT, or industrial IT.
• Experience with production or manufacturing software systems.
• Understanding of industrial networking and system troubleshooting.
• Ability to work in a hands-on industrial environment.

Qualifications

• Degree in Manufacturing, Industrial Technology, IT, Engineering, or related field (or equivalent experience) is preferred.
• Familiarity with CNC equipment, HMIs, and industrial systems.
• Strong problem-solving and communication skills.
• Basic knowledge of cybersecurity in production environments.

Company Details:

Ritz-Craft is the largest family-owned, off-site, modular home manufacturer in the United States. Although our company is large in size and reach, our core focus is on our People, Partnerships, Performance (PPP), and remains family focused with our 3rd generation of leadership at the helm. Our offsite construction process can produce efficient repetitive builds and/or fully custom homes, all in an environmentally controlled atmosphere, decreasing costly environmental impacts onsite, and increasing quality in both workmanship material storage through our strategic partnership in projects. Our family of companies includes both residential and commercial volumetric modular construction offerings, a full commercial transportation division, a competitive wholesale building products distribution center, a semi-custom cabinet company, and a fine dining and accommodations venue at the Rusty Rail.