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Why live in Miles City, Montana?
Miles City sits along the beautiful Yellowstone River in the heart of eastern Montana, surrounded by wide-open prairies and rugged badlands.
It offers a genuine small-town atmosphere where western heritage and outdoor recreation come together—perfect for those who love fishing, hunting, horseback riding, bird watching, rock collecting, golf, or exploring nearby state parks.
For additional shopping, dining, and entertainment, Billings is just about a two-hour drive away.
Learn more about moving to and/or living in Miles City, Montana here.
In this position, you may be afforded limited opportunities to telework on a case-by-case basis; however, the majority of work will be performed onsite in the data center. This role also includes participation in an on-call rotation.
Why should you keep reading and consider working here?
We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration in the State Information Technology Services Division (SITSD). Our mission to provide shared IT services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government.
What is this career opportunity?
We are seeking a motivated and technically capable Facilities Specialist to support the daily operations of the State’s primary data center in Miles City. This role focuses on maintaining the reliability, availability, and physical integrity of critical IT infrastructure while coordinating closely with 24/7 operations staff and external vendors. Strong interpersonal and customer service skills are essential, as this position requires clear communication and collaboration with contractors, vendors, and IT staff to ensure smooth operations and timely updates.
This position is well-suited for someone with strong technical fundamentals—networking, electrical systems, mechanical systems, and facility operations—who is eager to learn and grow into a specialized data center role. Direct data center experience is valuable, butthe ability to learn, adapt, and operate calmly under pressure is more important than time-in-seat experience.
You will help develop and maintain standard operating procedures, support infrastructure upgrades, oversee facility maintenance activities, and ensure compliance with inspection and safety requirements. Your work will directly contribute to safeguarding Montana’s digital infrastructure.
If you are technically curious, mechanically inclined, and steady in critical situations, we encourage you to apply.
Primary duties include:
- Ensure the performance, availability, and physical security of data center systems and supporting infrastructure
- Monitor and maintain environmental conditions, including temperature, humidity, and power systems
- Coordinate with vendors and contractors to conduct required inspections and maintenance according to applicable codes and timelines
- Maintain accurate documentation, reporting, and change-control records
- Support troubleshooting and resolution of facility- and infrastructure-related issues
- Manage inventory and coordinate procurement of supplies required for continuous operations
What are we looking for?
Education and Experience:
An Associates degree in telecommunications, information technology, electrical engineering, or related degree;
Five years of applicable experience in data center, facilities management, or a related field
Strong knowledge of data center facilities and technologies.
Alternate combinations of education and experience will be considered on a case-by-case basis
Competencies:
Knowledge of:
- Core information technology concepts, including networking fundamentals, hardware platforms, and data storage systems
- Basic to intermediate understanding of facility systems such as HVAC, power distribution, UPS systems, and fire suppression
- Data center best practices and certifications are a plus, but not required
Ability to:
- Learn and apply new technologies, systems, and procedures in a structured operational environment
- Understand technical and mechanical systems well enough to identify risks and escalate issues appropriately
- Communicate clearly and professionally with both technical and non-technical stakeholders, especially during incidents
- Remain calm, methodical, and safety-focused during high-pressure or emergency situations
- Manage vendor and contractor relationships effectively
- Follow security policies and operational procedures to ensure compliance and minimize risk
Skills in:
- Technical troubleshooting and problem-solving
- Time management and task prioritization in a mixed reactive and routine environment
- Clear written and verbal communication
- Critical thinking and sound judgment
Does this sound like you?
Please tell us how and why by submitting your resume and cover letter. (Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)
What can you expect from us in return for your hard work?
Ø Look here to see the additional benefits! They include:
o Work/life Balance
o Health Coverage
o Retirement plans
o Paid Vacation and Sick Leave and Holidays
o And more…
Ø Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Look here to learn more and see if you may qualify!
Other important information to be aware of.
This position requires the successful completion of a criminal background check.
Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.
Learn more about this Employer on their Career Site
