Business Analyst Mid

ECS is seeking a Business Analyst to work in our Windsor Mill office. 

Position Responsibilities:

· Collaborates across technical team identifying training opportunities.

· Works with subject matter experts translating application tool capabilities into end user training.

· Develops training materials including courses, user guides, checklists, presentations, videos.

· Delivers training to various application tool user groups and to internal operational team.

· Monitors application tool user community for training needs.

· Evaluates training, continually improving performance.

· Work with developers to demo "proof of concept" and other mock-ups of proposed solution.

· Collaborates with technical writers to support documentation development.

· Identify scope gaps and performance assessment

· Attend all relevant meetings to achieve knowledge and proficiency in application tool processes and functionality.

· Facilitating tabletop exercises.

Salary Range: $101,149.00 - $123,627.00
General Description of Benefits: Benefits Link

Job Requirements:

· Must be a US citizen and be able to receive a Moderate-Risk Public Trust Certification.

· Bachelor’s degree with professional experience in training.

· Demonstrated excellence in presentation skills from team meetings to large classroom settings.

· Ability to translate technical concepts, practices, and policies into impactful, simple to understand learning topics.

· Willing to learn and adapt to new technology.

· Shows a proactive and creative approach to solving problems and when developing training and communication materials.

· Demonstrated excellence in written communications--clear, effective, and grammatically correct.

· Must be detail-oriented and dedicated to upholding established governance and quality standards.

· Must be an interested and motivated learner to achieve fluency in program subject matter, incorporating knowledge gained and insights into training.

· Proficient in the use of Microsoft Office Suite, Visio, Confluence, SharePoint, Adobe, Jira, and virtual meeting applications (Zoom, Microsoft Teams, etc.).

· Excellent time management skills.