Guest Concierge

MILFORD HOSPITALITY GROUP INC

Posted 7 days ago, valid for 21 days

Milford, PA 18337, US

Competitive

Full Time

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Sonic Summary

The Guest Concierge position is located in Milford, PA, and is focused on enhancing guest satisfaction and ensuring smooth operations within Guest Services.
Candidates should possess knowledge of a room reservation system and have experience with the hotel check-in and check-out processes.
Key responsibilities include greeting guests, processing payments, assigning rooms, and accommodating guest requests.
The role requires collaboration with the Director of Hotel Operations regarding guest amenities and room cleanliness oversight.
A minimum of 2 years of experience in hospitality is preferred, and the salary for this position is competitive based on experience.

Job DetailsJob Location: MILFORD, PA 18337 Job Overview: The Guest Concierge will be responsible for ensuring the smooth operation of Guest Services and guest satisfaction Responsibilities and Duties: Knowledge of a room reservation system Understanding of the hotel room reservation process; check in, check out, etc. Greeting guests and making them feel welcome Hotel ambassador- share property knowledge Assigning rooms Processing payments Accommodating guest requests Work with the Director of Hotel Operations on guest amenities, room blocks, rate flex, etc. Check rooms daily to ensure proper cleanliness Oversee breakfast preparations Qualifications

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